Transparent FLV imported into Captivate 4

Hi everyone-

So, here's my situation, I have an AVI movie of a person walking in front of a green screen. I got the AVI file in After Effects and took out the green background and have created a transparent background. I exported the file (Yes, I made sure I clicked on the Encode Alpha channel to keep transparency) in FLV format. Now, when I import into Captivate it does not keep the background transparent, it has a black background. BUT if I import into Flash, it maintains the background transparent. Why is this? Captivate can not handle this, or what I need to change my format / click another option/a thing so that it appears with a transparent background?

The goal is to have the person walk on the screen, observers of the tutorial and then go back, so I need the background is transparent. Is there another choice or a product that I use to create this FLV file?

Any thoughts or ideas would be great! Thanks in advance!

Hello

Of course, this feature works in Captivate 4. I know because I have facilitated in all classes of Captivate 4, it was an exercise. So I guess it has something to do with the way that your video has been encoded. Weird that it would behave correctly in Flash but not Captivate. This makes me wonder if it has something to do with your version of the Flash Player/Plug In. Maybe try to upgrade?

See you soon... Rick

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