Clarity of video lost when mp4 is imported into Captivate 7

I imported an mp4 file and I have to shrink the video display when it comes into Captivate which I think is the reason why I lost the clarity of the screenshots in the video.  I have to change the dimensions in Captivate so that it can be bigger?  Something to do with the resolution?

Hello

Try first to convert your file using Adobe media encoder according to the resolution you want in captivate and then insert the final video in Captivate.

Adobe Media Encoder is installed as well as 7 Captivate, you can find it in the list of programs.

Thank you

Tags: Adobe Captivate

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