Transport as a whole in a single 5510 jam

I get the message of jam of transport despite having fully checked for any questions, according to the Web site tech support. The printer performs a copy very well, but at the end of the job, when it's supposed to spit the paper, it seems to be caught tight rollers repeatedly and this until I gently pull the paper on the rolls. Then he gives the carriage jam message. I did all the instructions on the Web site as the feeding cycle, opening the door to behind to remove any paper (is there any), reinstall the cartridges, etc.

I noticed that normally when opening the door, the cartridge holder (transport?) went in the Middle, but it is not now that do, it remains on the right side.

He used to work very well last week, I did not any changes to the computer or the installation program. I am running Windows Vista.

Hello

Please check if you are using the paper fits into the following paper specification.

Paper sizes

Character size

Paper Letter: 216 x 280 mm (8.5 "x 11")

Legal: 216 x 356 mm (8.5 x 14 inches)

A4: 210 x 297 mm

Envelopes U.S. 10:105 x 241 mm (4,125 x 9.5 in)

US 9:98 x 225 mm (3.9 x 8.9 inches)

A2: 111 x 146 mm (4.4 x 5.8 inches)

DL: 110 x 220 mm (4.3 x 8.7 inches)

C6: 114 x 162 mm (4.5 x 6.4 inches)

Reversal films Letter: 216 x 280 mm (8.5 "x 11")

A4: 210 x 297 mm

Photo 102 x 279 mm (4 x 6 inches)
Labels Letter: 216 x 280 mm (8.5 "x 11")

A4: 210 x 297 mm

Click for steps - paper jam

Kind regards
Jabzi

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