Treo 755 p, voice dialing, and Mac OS

I got the voice dialing software and loaded to my Treo 755 p. Now, when I sync, I get a message from my Mac (running OS 10.4.11 G5) that ' HotSync operation interrupted - some of your data is WITHOUT backup - for details, click on "View log" below. When I click on "View log" I get another window saying "unknown sync error [16385]." When I clock OK, the HotSync log arrives. The bottom line reads ""Backup"failed (error = unknown Sync Eror)" "

The message on my Treo (stick around well after that the Mac has abandoned) is "sync Voice Dial. And he sits and sits and sits. If I click on 'Cancel' he sits and sits and sits. I find myself pulling the USB cable after about 15 minutes. I let it go for an hour with no resolution.)

The help section of the site Palm has been less than stellar. I received emails from two different people. The first told me I had to make you that I had a successful backup, a hard reset (it sweeps away everything that I have loaded), then reinstall (essentially synchronize all). I had some questions and responded to the email. My answer, said "the current problem is that the Treo® Voice dialing application is recommended to be installed and used with a Windows PC. This is the reason for which you experience the problem on the device and that is also the reason why you are asked to perform a hard reset on your device. The information that you will lose are information that are not synchronized between the device and the computer until this problem has been experienced. »

Huh? This guy goes on to say that "we want to make sure that your problem is resolved" and that they will send me a satisfaction questionnaire.

Nowhere on the page web dial voice (http://software.palm.com/us/html/display_palm_product.jsp?navCategoryId=&id=prod1971287) he says that the software must be loaded from a Windoze PC. I am a designer and run a business Mac only. From there, it seems I am toward the top of the Creek with a Treo that will not save if I want to keep the voice dialing on it.

Message is about: Treo 755 p (Verizon)

Thank you!!! Backup/synchronization was successful, AND the voice dialing works on the phone. WooHoo you!

Message edited by lrcote on 02/20/2008 14:49

Tags: HP Tablets

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