Trial version of Lightroom CC maintains suspended (not responding) (Windows 10).

An answer to a similar question for mac os has suggested turning off the gpu acceleration - but I don't know what gpu acceleration is (or even a what gpu) and certainly do not have an idea on how to deeactivate it. It's so frustrating because the program is almost whenever I want to move library to develop - or switch from one photo to another. I'm trying to leave the trial and try to Silkypix (despite the learning curve with this software), or even to stick with Picasa and settle for what offers.

I use a laptop with the following characteristics:

Hewlett-Packard HP ENVY Notebook PC m6

Home Windows 10 (x 64)

Processor

2.50 GHz AMD APU A10 - 5750M with Radeon HD graphics card
cache memory primary 192 kb
cached secondary memory 4096 kilobytes
64-bit ready
Multi-core (4 total)
Not hyper-thread

Main circuit

Tip: Hewlett-Packard 18 has 7 74.A4
The bus clock: 100 MHz


GB 998,08 disk hard usable capacity
804.31 gigabytes of free disk space


7644 megabytes usable installed memory

Controllers of

AMD SATA controller

Display

AMD Radeon HD M 7670 [graphics card]
AMD Radeon HD 8650 G + HD 7670 M Dual Graphics [graphics card]
Generic PnP monitor (15.3 "live, January 2012)



Hi geraldm;

Please turn off the graphics processor in the Lightroom preferences.

Open Lightroom

Go to Lightroom preferences in the Edit menu

Click the performance tab

Deselect the graphics processor

Restart Lightroom

Let us know if that helps.

Kind regards

Mohit

Tags: Photoshop Lightroom

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