Try to connect to a remote computer and it says I am already connected

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• "The remote computer has disconnected your session because of an error in the licensing protocol. Try to reconnect to the remote computer, or contact your server administrator. »

  Hello

  I received the following error message

  "The remote computer has disconnected your session because of an error in the licensing protocol. Try to reconnect to the remote computer, or contact your server administrator. »

  This happens when I try to log on my remote on the icon access log, I put on my computer at home so that I can get to work if I need to.  He worked for a few months after I bought my new laptop and software, but now suddenly it doesn't.  I talked to my guy TI in the work and they seem to think it's a common problem with "Vista Home Premium", I can do to change it so that I can use the remote access icon?

  Thanks in advance

  Hello
   
  Licensing protocol handles the communication of information on licenses between your computer and the remote computer. If there is an error in the licensing protocol, your computer may not be connected to the remote computer.
   
  To resolve this problem, restart the computer and try connecting to the remote computer. If you continue to receive this error message, contact the server administrator.
   
  This also occurs if one of the registry entries is corrupt. Try the following steps to resolve this problem.
  1. Click Start, type regedit and press to enter.
  2. on the window of the registry editor, navigate to Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing
  3. right click MSLicensing, click on export and provide a file name for example RemoteKeyBackup and click on save to the desktop.
  4. right click on the HardwareID key and store under MSLicensing folder and click on delete.
  5 restart the computer for changes to take effect. Restarting the computer will create new keys.
   
  NOTE: If the problem persists, then you can take backup of the MSLicensing registry key and to load it on the computer of the problem, this will fix the problem.
   
  Visit this link for more information:
  http://TechNet.Microsoft.com/en-us/library/cc756826 (WS.10) .aspx
   
  Important: Incorrectly editing the registry can cause serious problems on the computer.
  Back up the registry: http://windows.microsoft.com/en-us/windows7/Back-up-the-registry
   
  Try the steps and check the result.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• my computer broke down I try restoring lightroom on my new computer and it said that I had to actactivate

  my computer broke down I try restoring lightroom on my new computer and it said I activate computer old Bill...

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• I am trying to install itunes on my computer and it says that I have windows xp SP2? I don't understand not and what I need to do?

  I am trying to install itunes on my computer and it says that I have windows xp SP2? I do understand not wha8t do I do?

  Hello

  you don't say what operating system you have after referring to xp sp2

  Follow the information from apple to the link below

  Remove and reinstall iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  http://support.Apple.com/kb/HT1923

  Remove and reinstall iTunes, QuickTime, and other software components for Windows XP

  http://support.Apple.com/kb/ht1925

  and or ask for their support of itunes

  http://www.Apple.com/support/iTunes/

  Also try the discussions of apple itunes

  http://discussions.Apple.com/category.jspa?categoryID=149

  If you have xp ask in the forums of xp

  Here is the vista forums

  Try the forums xp on the link below

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

• Epson Workforce 645 appears as the default on my computer and it says 'ready', but it will not be printed.

  Original title: printing problems

  I am facing a problem with the printer - or maybe a computer problem.  I can't pinpoint the problem.  My printer (Epson Workforce 645) appears as the default on my computer, and it says 'ready', but it will not be printed.  My documents will in Quebec, but after about 30 seconds, the State spends printing, error.  I've tried everything.  (Occasionally), it will display a test page.    Any ideas?

  Hi Julia,

   

  Thanks for posting the question in the Microsoft Community!

   

  You are unable to print and get the error message.

   

  I imagine the frustration you feel when you are unable to print.

  This can happen due to connection problems, malicious content or third-party programs.

   

  1 have you tried all the Troubleshooting steps?

  2 is the computer, or a printer attached to a domain network?

  3. are you able to print from Notepad?

  4. what documents do you speak?

  5 is the full error message?

   

  To check if it's because of connection problems malware content follow the steps mentioned below:

   

  Method 1: Run the troubleshooter

   

  See the site:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-in/Windows7/open-the-printer-Troubleshooter

   

  Method 2: Scan the computer to remove all possible malicious content

  See the site:

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx .

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 3: Clean boot

   

  When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.

  See the site:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135 .

   

  Note: once you are done with the boot, follow step 3 in the article to restore your computer to normal startup.

   

  Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).

   

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• My cntrol of flight went I try toput it back in the taskbar and it says that I need to go to ad remove programs and install Sndvolcon32exe but its not how doi fixit

  My cntrol of flight went I try toput it back in the taskbar and it says that I need to go to ad remove programs and install Sndvolcon32exe but this is not how can I solve this

  Hello

  Follow the steps listed in the link below: Volume icon is not displayed in the notification area, and you may receive an error message when you try to add: http://support.microsoft.com/kb/319095

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I ran cmd on my computer and it says "windows resource protection found corrupt files but was unable to correct. He gave me a newspaper to look at, but access is denied. c:\windows\logs\CBS\CBS.log? /

  I ran cmd on my computer and it says "windows resource protection found corrupt files but was unable to correct. He gave me a newspaper to look at, but access is denied. c:\windows\logs\CBS\CBS.log? /

  Hello

  This should help you.

  You need to run as admin.

  "How to analyze the entries in log file generating the program Checker (SFC.exe) resources of Microsoft Windows in Windows Vista"

  http://support.Microsoft.com/kb/928228

  And if the problems cannot be fixed, you may need to do a repair upgrade installation.

  "How to perform a repair for Vista Installation"

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  See you soon.

• I agree with the creative cloud.  I got a new computer and it says that it cannot find my subscription.  Very frustrating. Help, please.

  I agree with the creative cloud.  I got a new computer and it says that it cannot find my subscription.  Very frustrating. Help, please.

  Please let us know the:

  1. the place of purchase

  2 order No.

  3 adobe ID (email)

  private e-mail because I was unable to find any Cc registered at your forum Email ID.

  Concerning

  Stéphane

• Please HELP: How do I find and edit a D7000 Nikon RAW files in Photoshop CS? (I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no item corresponding to your search.")

  Please HELP: How to view and edit RAW files from a Nikon D7000 in Photoshop CS?

  I downloaded Adobe DNG Converter 9.0, but when I try to download a file no picture and it says gray: "no items match your search."

  I'm in tight (like most designers), so any solution ASAP would be great. And Yes, I know that my Photoshop is old. Nothing I can really do about it at the moment. Thanks in advance!

  In Photoshop, select help > about plug-in > Camera Raw.

  If it is 2.3 or less, you need to update Camera Raw 2.4, which you can download here:

  Adobe - Photoshop: for Windows: Camera Raw 2.4 update

  Adobe - Photoshop: for Macintosh: Camera Raw 2.4 update

• I am trying to download Photoshop on my new computer and it says that I have a plan and I had to update payment information. I did and now I'm stuck... What do I do now?

  I used to have Photoshop and Illustrator on my old computer. I stopped using this computer and bought a new one. I logged into my Adobe account and tried to download the Plan you have for $39.99, which gets you all the programs, but it took me to a page that says that I have an account and I need to update my payment method. I've updated my payment method and now I want to download Photoshop on my new computer. What should I do now?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Trying to install my CS4 Master Collection on my new computer and it says the Installer database is corrupt?

  I just got a new computer because my last one died and I can not install my CS4.  I know it's old, but I've spent more than $1000 on it and it worked very well for me.  When I try to install it gives me an error message saying that the Installer database is corrupt.  Try to install on a system Windows 8. Help, please!

  Thank you, Jeff.  I found on another thread to uninstall other Adobe products and then install them after you have installed the CS product.  I uninstalled elements and CS4 installs fine now.  It's kind of a pain, but at least I can use it again.  I hope that I can re - install items with no problem, I like to use the photo database in the program elements.  Thanks again.

• I try to install CS5.5 on a new computer and it says my product key is valid but cannot find a product calling.

  I have Adobe CS 5.5 with a valid product key (on the original box), but it will not install on my new work computer. This product is the property of my company and has been used in the past on my old computer.

  I enter the product key and get the customary green check mark:

  [image removed by Moderator]

  I click on 'Next' and display the screen below. I have not all CS 5.5 programs installed on this computer. (It's brand new - opened and set up this morning)

  I used this drive to install CS5.5 on my old computer which broke down and had no need to improve anything. I don't have any other product keys to be used for the second box and I found nothing about this problem in the forums.

  

  Any help is appreciated, I'm at a loss.

  You have no need to install CS4, but if it is he who in that you upgraded, you must select it in the drop-down menu that appears in this screenshot, and then you will need to enter the serial number CS4 after that.

• I had my computer going on 2 years never had any problems until I try to play my Windows media player and it say validation and he said that counterfeiting please help

  I have windows xp edition sp3 media 11 family

  There is a Microsoft Forum dedicated to problems with Genuine Advantage.

  I suggest you post in the Windows XP Genuine Advantage Validation Issues link below.

  http://social.Microsoft.com/forums/en-us/genuinewindowsxp/threads

  They would be better able to solve your problem.

  Thank you

  Marilyn

• I went to downloads of Firefox Sync to Sync onto my second computer and it says that the author withdrew from the add-on for 3.5/3.6. Now what should I do?

  I went to sync using Firefox and clicked on "part 2: connect to your other computer...» ». The first step is to click the 'Firefox Sync download page' I did. It took me to the Extensions/firefox Sync for Firefox 3.5/3.6. The message says that the author has removed this add-on.

  How can I add my second computer now?

  Thank you
  Jack

  Install Firefox 9.0.1 if you want to use Firefox Sync, which is integrated into versions of Firefox 4 +.

• What does it mean when I start my computer and it says not found primary drive

  IT ME SAYS THAT I HAVE NO PRIMARY DRIVE WHEN I START MY COMPUTER

  you might try to access your bios and make sure that he or she help find the disks.

  Usually there is a button on the screen in the bios you can click, which tells the bios looking for material automatically.

  by the way, your required computer time?

  If the system clock / time does not keep accurate time, then it means that the battery on the motherboard needs to be replaced.