Try to copy a newspaper online article, but it will not stick to a word document.

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• Try to install a Microsoft VX-3000, but it will not be InstallNeed for up to Date pilots. How__

  How can I get the right drivers for a Microsoft VX - 3000 WebCam.

  Hi Charles,

  A. What is the exact error message?

  B. you install this webcam for the first time?

  Try to download the driver from the link below and check if it works.

  http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=ice&type=LifeCam&name=68A-00001&OS=WVista_3264&lang=en

  Troubleshoot failures to find the new LifeCam hardware
  http://support.Microsoft.com/kb/929087

  Bindu S - Microsoft Support

  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Have a computer dell laptop. try to install the printer but the spooler is not running. I started the spooler, but it will not start. What is the problem

  I want to install a Hp deskjet printer downloaded 1000 Hp and installed, software is gone at the end of the installation and can not end spooler spooler running nut or an rpc error. Had a Hp technician to try to set up the printer spooler, but he will not remain in the start mode. I have restored the computer to a previous restore point and reinstall the software of the printer again, but have the same problems.

  Hello

  What exactly happens when you try to print? Error message? Previous post the exact error message.

  Step 1: Run the fix it tool in the following article and check.

  Problems printing and printing errors
  http://support.Microsoft.com/mats/printing_problems/

  Step 2: Search for the issue in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  1. click on start and then click Run.
  2. type msconfigand click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

• Epson Workforce 645 appears as the default on my computer and it says 'ready', but it will not be printed.

  Original title: printing problems

  I am facing a problem with the printer - or maybe a computer problem.  I can't pinpoint the problem.  My printer (Epson Workforce 645) appears as the default on my computer, and it says 'ready', but it will not be printed.  My documents will in Quebec, but after about 30 seconds, the State spends printing, error.  I've tried everything.  (Occasionally), it will display a test page.    Any ideas?

  Hi Julia,

   

  Thanks for posting the question in the Microsoft Community!

   

  You are unable to print and get the error message.

   

  I imagine the frustration you feel when you are unable to print.

  This can happen due to connection problems, malicious content or third-party programs.

   

  1 have you tried all the Troubleshooting steps?

  2 is the computer, or a printer attached to a domain network?

  3. are you able to print from Notepad?

  4. what documents do you speak?

  5 is the full error message?

   

  To check if it's because of connection problems malware content follow the steps mentioned below:

   

  Method 1: Run the troubleshooter

   

  See the site:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-in/Windows7/open-the-printer-Troubleshooter

   

  Method 2: Scan the computer to remove all possible malicious content

  See the site:

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx .

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Method 3: Clean boot

   

  When the computer starts to boot, programs non-Microsoft will not be started and would avoid any interruption of their share.

  See the site:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135 .

   

  Note: once you are done with the boot, follow step 3 in the article to restore your computer to normal startup.

   

  Note: If in case you are connected through a wireless connection and then when you start the System Configuration utility to perform the clean boot, click Startup and Services tab one time and check see topic wireless are turned on (Enabled).

   

  I hope this helps. If the problem persists, let know us and we would be happy to help you.

• try to follow the tutorial of Muse to apply a store online, downloaded lesson files will not open, but an alert says my version of Muse needs update. The function of update in Muse said that my version is the most recent; 2014.3

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  I expect that you use OS X 10.8 or earlier? Muse 2015.0 and later requires OS X 10.9 or higher.

• I try to install cs5.5 on a new computer, but it will not acceot my serial number

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  CatB4Adobe wrote:

  3.0 has been on two machines (old) is no longer in use.

  I take that to mean you never turned off the old 2 machines.  If you get stuck.  You must contact customer support via Online Chat.

  Contact the customer service

  Nancy O.

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  I can't open my emails or folders.  I have new messages, but they will not open when I try to open them.  It says LOADING but it is right here does nothing.  It started about 10 days ago.  It also will not open a file I put in place.

  original title: I can't open my emails or folders.

  Hello

  I suggest you to contact MSN support center and check out.

  How to contact MSN customer service

  http://support.Microsoft.com/kb/940784

• try to change the text in a saved file, but it will not allow isolate me the text, place the cursor in the text box or simply go back to remove.

  try to change the text in a saved file, but it will not allow isolate me the text, place the cursor in the text box or simply go back to remove.

  Hello

  in what format save you your file? If it's a jpg file, then the text is compressed and unfortunately PS is telling things as they are. Even if you could change the text before you save, after having been saved in jpg format, the text is merged and is no longer editable.

  A good solution is to save the files as PSD files, photoshop files. In this case, all layers are saved uncompressed and so your text will appear in its own layer in photoshop. All you need to do in this case to change it is the result of a three-step procedure

  (1) select the right layer

  (2) take the text tool in the tools bar

  (3) mark and change your text

  So the crucial question is: in what format you save your file?

• I just bought Adobe Photoshop elements 13 for a Mac and try to install. I'm about to enter the serial number, but it will not letters. What I do and where do I go for help?

  I just bought Adobe Photoshop elements 13 for a Mac and try to install. I'm about to enter the serial number, but it will not letters. What I do and where do I go for help?

  Nitan15479421 serial number cannot contain letters.  It is likely that you have received a redemption code.   Please see Rédemption Code help for more information on how to use your redemption code.

• I try to open an attachment that has worked in Windows Vista, but it will not open in Windows XP.

  original title: electronic

  I just changed from windows xp to windows vista, I received an email where I have to download an attachment I did but it will not open the file it says windows cannot open the file, it must know which caused it.when I was on vista, I used to get it open & I could read it without problem .i don't know what to do can you help me please

  You will need Adobe Acrobat Reader (free - NO Acrobat but Acrobat reader) of http://get.adobe.com/reader/otherversions/ which will then open the pdf files.

  Steve

• Trial version of Streets & Trips, but it will not install. I get an error message indicating that Microsoft Visual C++ 2010 Redistributable must be installed

  original title: trial version of Streets and Trips
  I downloaded streets and trips 2011 version of track, but it will not install.  I get an error message indicating that Microsoft Visual C++ 2010 Redistributable must be installed.  It has been installed and then I get another error message saying "one of the prerequisite components failed to install. Implemented now will end "what can I do to start the installation of Streets and Trips?

  Hello

  Which edition of Windows are you using?

  Example of Windows 7 ultimate 64-bit.

  Please follow the steps mentioned below to help solve the problem.

  Method 1

  a. perform a clean boot

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: follow step 7 to put the computers start to Normal upward departure mode once you have completed all troubleshooting.

  The article above applies to Windows Vista and Windows 7.

  b. now, try to install the game and check if it helps.

  If the problem persists then please continue to,.

  Method 2

  Error message when you install a Microsoft game or a mapping program

  http://support.Microsoft.com/kb/258496

  Method 3

  You receive an error message on the required components, Error 1316 or error 1722 when you try to install Streets and Trips

  http://support.Microsoft.com/kb/254435

  The article above applies to the versions of Streets & trips

  You can also post your request in the forum Street and the TRIPS Agreement.

  http://social.Microsoft.com/forums/en-us/streetsandtrips/threads
  http://www.Microsoft.com/streets/en-us/support-and-training.aspx
   

  Hope this information helps.

• I went to download songs on my phone from windows media player, but they will not play. How can I play?

  I went to download songs on my phone from windows media player, but they will not play. How can I play?

  Hello

  1. what version of Windows Media Player is installed on the computer?

  2. what happens when you try to play the songs?

  3. do you receive any error messages?

  4. have you already check the manual for the type of files supported by the playback device?

  I suggest you to check if the file format is compatible with the unit for playback.

  Reference:

  Information on the types of media files that supports Windows Media Player

  http://support.Microsoft.com/kb/316992

  (Do not run the FIXIT, close the pop-up window and go through the article for more information on the different types of files supported by Media Player.)

• I need to change the drive to a new drive letter, but XP will not let me because he thinks that the letter is in use.

  Quick question: I need to change the drive to a new drive letter, but XP will not let me because he thinks that the letter is in use, when it is not.

  The question for a long time: I've updated two disks in my computer from 1 TB to 2 TB. They were e and K:. The KC: drive is used as a backup of data on E: drive.

  I copied all the data on the old drive E: to the new, but when I put the new drive in place of the old, XP wouldn't let me assign the E: drive letter. It is ironic that several times, I see the warning that if you change a drive letter, some programs may not work - so of course that Microsoft is aware of this problem - however, it is annoying when you NEED to change a drive letter to OPERATE programs, but Windows won't let you. Sometimes, trying to protect users from doing stupid things prevents them from making things work...

  Anyway, after some research, I discovered that if I put the drive E: OLD and "remove" the drive of her letter, then the letter E: becomes available again. It did not work, and my computer is now partially satisfied with his new E: drive. However, the same trick with the new drive K: does NOT work.

  I removed the letter 'k': the old K: drive, but when I install a new one, it won't let me change it. It happens to be stuck at 'l': it's no use to me because backup programs are ready to use the K:\ path.

  There is that no "K:" drive in my computer and I deleted the letter k: the old disk. How do I FORCE XP to designate the new drive K: so that my backup program can work again?

  Thank you.

  Did you try to start your computer in Mode without fail (repeatedly, key to tap the F8 as your computer starts) and then try to re-assignment of drive letters?
  I think that some programs on your machine may be playing with your drive letters.  Boot safe mode will allow Windows to operate with a minimum of processes that are running and you should be able to change drive letters in these conditions.

  HTH,
  JW

• HP TouchSmart 4600 was printing find, but now will not print from Adobe

  I was printing fine, but all of a sudden when I try to print a form in Adobe format, it will not be printed.  First I get a dialog showing progress, then a 2nd box 'Print to file' output file name must be filled in, but it does not print the page.  ?????

  Hi Patricia,

  ·         Did recent changes to the computer?

  ·         Are you able to print from other applications?

  In the meantime you can check out the article below:

  Resolve PDF printing problems. Acrobat, Reader products affected

  http://kb2.Adobe.com/CPS/873/cpsid_87346.html

  I hope this helps.

• Vista Ultimate black screen with the living mouse, pc will only boot in safe mode, downloaded hotfix kb977675-v2 - x 86, but it will not install in safe mode

  have a ultimate black screen vista under contract with living mouse, pc will only boot in safe mode, downloaded hotfix kb977675-v2 - x 86 but it will not install in safe mode

  have you tried the manager used tasks related to bugs

  Msconfig

  Explorer.exe

  and have had no joy... Please heeeeeeeeeeeelllpppppp

  Hello

  It is the fix in case there are any information it helps.

  A computer that is running Windows Vista or Windows Server 2008 stops responding at a black
  screen early in the startup process
  http://support.Microsoft.com/kb/977675

  Microsoft - contact patch Support issues.
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  ======================

  Other troubleshooting methods that can help.

  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  References to Vista also apply to Windows 7.

  No registration necessary data and re - install Windows 7 might be the best option, but here are a
  few others.

  You can save your files by putting the drive in another computer or an external hard drive enclosure, then
  saving them. Do this using several methods to redundantly. Of course, a real computer
  Shop or the manufacturer of your system can help to recover the files.

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel
  -Double click - Driver tab - click on UPDATE driver - device Manager - map - graph
  then right click on the device and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  is CTRL + ALT + DEL and the processes tab find EXPLORER.exe and END PROCESS on it.
  then on the tab Applications - lower right - new task - the type in EXPLORER.exe. Safe mode is
  accessible by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all hotfix is usually a hit or miss
  base. That there is no information on a black screen as there is just a blue screen
  adds to the difficulty. Often using a restore point or Startup Repair will have no effect.
  You can try a google to see the proposed repairs, whom some have worked however these
  cover a wide field of efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a window 7 disk? You can try restoring the system to it. If you do not have the
  discs, your system manufacturer will sell them at low prices. Or try in safe mode if you can get
  it.

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  You can create a recovery disc or someone else use same version (to do the system restore
  It only needs to be bootable).

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  Try Repair Options recovery or a Windows 7 boot disk system

  How to run a startup repair in Windows 7
  http://www.SevenForums.com/tutorials/681-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  If nothing works, you can do a repair installation.

  How to start on the System Recovery Options in Windows 7
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (type in a single line or copy / paste a line at a time and then press enter - do not type)
  parenthesis or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)
  
  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.