Try to download Photoshop elements 14 and first 14 elements. Download the message cannot open the installation file. Any suggestions?
I tried to download with Chrome, Firefox and IE 11.
Tried to disable the firewall and anti-virus.
Tried using Windows 7 and Windows 10.
Still get the same message.
I tried the direct links.
Version 13 and 14 would not download the full file.
Version 12 downloaded the entire file, but it is not the version I bought.
At a chat session with Adobe Support and they have "tried everything" and said that the issue should be up to their Manager.
Since I had to get some pictures under the direction of a project, I just asked for a credit for the order and bought the software on the drive.
The version of disc installed without a hitch and works very well.
Tags: Adobe
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Thanks for the reply.
You just solved your problem. If not all, basically everything. You need 64-bit installation files for your 64-bit computer.
You need two installation files - for extracting .exe and .7z the program itself. These two files have 64 in the name of the file if each is to be used in a 64-bit system.
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a. you can go after the series of 64-bit installation files where you are
or
b. downloading 64-bit from the following location and insert your serial number purchased by them during the installation.
http://prodesigntools.com/Photoshop-elements-13-direct-download-links-premiere.html
Important... carefully perform the ' Note: very important "on this web site in order to avoid the access denied Message. Don't forget: you are using the trip to Adobe mentioned must be authenticated, you use the web site for the 1 (.exe) file links and file 2 (7z).
or
Try download from c.
http://www.Adobe.com/downloads/other-downloads.html
Please let us know if your observation was the key to the solution.
Thank you.
RTA
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