try to get the transmitter replacement for my wireless keyboard USB

I lost the USB transmitter/receiver for my wireless keyboard/mouse set, trying to find where I can get a replacement for him without having to get a new keyboard & mouse just for only a transmitter/receiver.

Microsoft Natural Ergonomic Keyboard wireless 7000
Transmitter/receiver says "Microsoft 2.4 GHz transceiver v2.0"

Thank you!

I talked with Microsoft today and, Yes, the person who answered said that there is NO replacement for the receiver, and I have to buy a new set upwards.  After asking to speak to someone who had technical knowledge and don't get any then I asked a supervisor.  I've been waiting for several minutes, but I wasn't going to give up.  Finally, an answered and after a supervisor explained that I knew something to computing, he offered to send me a brand new unit, for free.  And upward that broad, he said he could only make the order and it would ship me in 1-3 days.

The number I called is 800-360-7561, option 2.  Make sure you ask to speak to a supervisor, as people who respond do not have any idea.  They read just out of a script.  I hope this helps someone out there.  Microsoft wants to keep their ccustomers elements and will do what it takes to keep them.

Have a great day.

Tags: Windows

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