Try to install SP1 on an old laptop without an internet connection.

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• When I try to install SP1 I get error "an internal error has occurred in the installation of the service pack".

  Original title: Windows Vista SP1

  Hello

  I brought an old computer home from work, and it is in Vista, but he needs service packs 1 and 2.

  When I try to install SP1 I get the following message: -.

  An internal error occurred during the installation of the service pack

  Error 0x800B0100

  http://go.Microsoft.com/fwlink/LinkId=101139

  Can anyone help?

  Thank you

  Bob

  Hello

  You don't say how you try to install SP1

  Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

  It will also tell you which SP you have installed.

  Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.

  Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

  Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

  Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

  Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

  This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.

  http://support.Microsoft.com/kb/947366

  ______________________________________________

  And please read this too.

  http://www.Vistax64.com/Vista-General/187922-Vista-SP1-0x800b0100-error-fix.html

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  Long story short, SP1 crashed the computer, does a full restore to factory settings.  Tried 3 times, same result.

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  Have updates installed with a date since April 2009, when SP1 is released would interfere with the installation?

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  Other updates should not cause this problem, even if they should all be installed in the order.

  Try to install manually instead of through Windows Update.  Go to http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&displaylang=en to get the download and see if that makes a difference.

  If this does not work, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem disappears (if the installation work) then it's just a matter of tracking down the culprit at the origin of the problem (or you can be happy, the installation worked and not find the cause of the trouble and just restore the system to normal and restart - which is probably what I would do).   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

  Also read and execute the steps ofhttp://support.microsoft.com/kb/971058.

  If this does not help, please transfer your question in Forum Windows Update:http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where updates experts will be happy to help you.  Please post with the information requested here:what to post in the Windows Update forum

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  My automatic update did not work, so I went to the site to try to download Service Pack 2, one seemed to have trouble with my computer. After I downloaded it, I tried to run, but he said I had to download Service Pack 1. So I did it. When I try to run this file, it says I have already installed Service Pack 1. So I tried to restart the Service Pack 2, but she is always claiming that I need Service Pack 1. I don't know what I'm supposed to do. Can anyone help? I'd be happy.

  Hi mistyrayns

  
  You can check if the below steps help-
  Step 1:
  I suggest you to check if you have information that service pack 1 is present on the computer. You can click Start and run. Then type msinfo32 and press ENTER. Check if Service pack 1 is present in the information provided.

  Step 2:

  If you have service pack 1 installed, and mentioned in the information from the computer, then I suggest you refer to the article below and uninstall service pack 1 computer.

  http://support.Microsoft.com/kb/948537

   

  Step 3:
  After successful uninstallation of SP1, try to install both service pack 1 and 2. Check if the issue is resolved.

  I hope this helps.

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  --------------------

  Click Start
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  -------------------

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