Try to install SP1 causes computer crash

Long story short, SP1 crashed the computer, does a full restore to factory settings.  Tried 3 times, same result.

Now the SP1 is listed for install again in the updates... I'm leary.  I know I don't have it support it I have not installed SP so what do I do?

Have updates installed with a date since April 2009, when SP1 is released would interfere with the installation?

Anyway to figure out what is the issue?

* original title - if you install Vista SP1 now in 2010, with others having been processed since SP1 updates came out in 2009 affect the install? *

Other updates should not cause this problem, even if they should all be installed in the order.

Try to install manually instead of through Windows Update.  Go to http://www.microsoft.com/downloads/details.aspx?FamilyID=b0c7136d-5ebb-413b-89c9-cb3d06d12674&displaylang=en to get the download and see if that makes a difference.

If this does not work, try a boot minimum http://support.microsoft.com/kb/929135.  If the problem disappears (if the installation work) then it's just a matter of tracking down the culprit at the origin of the problem (or you can be happy, the installation worked and not find the cause of the trouble and just restore the system to normal and restart - which is probably what I would do).   Follow the procedures described in the article.  Once found, remove, delete, disable or uninstall.  Once remember to put Vista in normal status, as described in the procedures. If the problem occurs in clean mode then just restore the system to normal and reboot - this solution will not work.

Also read and execute the steps ofhttp://support.microsoft.com/kb/971058.

If this does not help, please transfer your question in Forum Windows Update:http://social.answers.microsoft.com/Forums/en-US/vistawu/threads where updates experts will be happy to help you.  Please post with the information requested here:what to post in the Windows Update forum

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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