Try to install Windows 7 but the grip to install in the "collection of information".
suspended in the "collection of information".
How long you wait to determine that she is hooked on collecting the information?
You try to upgrade or clean installation?
You disconnect all devices non-essential connected to the computer before attempting the installation?
If you are upgrading from a previous version of Windows:
1 disable any security software before attempting to upgrade
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
1. click on start, type msconfig in the search box and press ENTER.
User account control permission
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after the computer starts, check if the problem is resolved.
Also run the Windows 7 Upgrade Advisor:
http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx
Tags: Windows
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