Try to sign on AOL, but impossible due to the file idxdatabase that need to be restored
When I try to sign A.O.L the message above appears and stop signing. I have Windows Vista.
* original title - how to restore snmaster idxdatabase A.O.L file *.
How you connect to AOL?
Do you use the internet software explore ot the AOL to connect
I suggest you follow the link below.
http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=10483
If you still face the question, I would say to contact AOL support
Tags: Windows
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Vista crashes when you try to sign on AOL
This problem just started happenning a week ago. Whenever I am try to connect to AOL via their software, the whole system crashes. The spyware and Antivirus scans came back negative. I tried to use different versions of the AOL software, but the crash took place. I did a restore back to a time before the accidents began, did not work. Updated all my drivers, always without success. Everything else works fine. I can connect to the Internet, surfing with IE, download files, no problem. Finally, I deleted my broadband connection, removed the network/lan card using Device Manager. Restarted the computer, Vista recognizes the Lan card and automatically install the drivers. I created a new connection in the Network Center and tried to sign on AOL; It finally works! This is the best, however. I restart the computer just to make sure that everything works and guess what? When I try to sign on AOL, the computer crashes! I did not change between the time that I managed to log in to AOL until I restarted and it started crashing again. It certainly seems to be something wrong on the network of the end of things, I don't know what. It looks like the AOL software access some network file/parameter then triggers the crash. This is the map itself, drivers, some update to Vista which has not installed correctly. I'm at my wits end. Short of restoring to the factory installation point, I don't know what to do.
Hello richone71,
What version of the AOL software you are trying to install? You have several versions installed?
I would like to uninstall all versions of the AOL software. Reset. Download a new version of the AOL software, perhaps you downloaded a corrupted software version.
Before installing the new version, run the checker system files on your Vista computer as perhaps a system on Vista file became corrupt as well.First of all, we will run (SFC) System File Checker to see if you have a corrupt file system.
Click Start.
Click on all programs
Click Accessories, and then right-click on the command prompt.
Select the Security tab and choose "Run as Administrator"
Click on command prompt
Type in "SFC/scannow" (without the quotes)
This analysis and difficulty of any corrupt system files of operation.It may take a few moments to run, so don't click is not on the program to exit. Let him finish on its own.
Once it is finished, install the AOL software and see if you still have the same problem.If please reply back and let us know the results of your tests.
Thank you
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