Tungsten e2, replaced by one used, used to synchronize with PC

Help! I had a tungsten e2 for years, broke the screen now. Replaced by a used one on Ebay. You try to transfer old PC data (contacts, calendar, photos) when I plug in hotsync transfer old data from the old user to my PC.  But not my data to the new unit. How to for old users wipout pocket computer account and get my data?

I'd appreciate any help!

Thank you

George

Hello Riley57, you will need to perform a hard reset on the 'new' E2.

To perform a hard reset: (Palm Knowledgebase article #887)

http://KB.Palm.com/wps/portal/KB/common/article/887_en.html

By now the power down button, press on and release the Reset button on the back and continue to press the Power button. When the gray Palm logo is displayed, you can release the Power button.

You should now see the warning in 5 languages page. Press the direction upward on the 5-way keypad to perform the task. The Palm restarts several times as it re - install the original programs and erases all data from your previous.

Once that the device ends, perform a HotSync.  Palm Desktop will recognize that it is empty and ask to "create a new account to Hotsync, or use an existing one?   Choose existing and select the name of your old account Hotsync.

WyreNut

Tags: HP Tablets

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