Turn on laptop and get to the top with a black screen saying to start windows normally or start windows of the last safe area

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Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/49bc428b-c972-4584-97D6-b764a79c7fb7

Answered in another Thread.

Mick Murphy - Microsoft partner

Tags: Windows

Similar Questions

  • of the laptop and monitor external both go to a black screen

    OK, I have a laptop Toshiba Satellite L675D and monitor external lg I've used for more than a year. the problem I knew it is that when I turn on my external monitor both the monitor to the laptop and external monitor goes to a black screen and to get the office page I have to turn off the monitor external and in a few seconds, the computer desktop computer laptop monitor will reappear. Fault could be the problem?

    Hello

    1. What is the model of the LG external screen?

    2. have you made changes on the computer recently?

    3. have you installed all the updates on the computer?

    Method 1.

    Connect the external monitor to a different computer and check if it works.

    Method 2.

    I suggest to update the graphics drive and check if that helps.

    Update a hardware driver that is not working properly: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly

    Refer.

    Move windows between multiple monitors: http://windows.microsoft.com/en-US/windows7/Move-windows-between-multiple-monitors

    Setting up dual monitor: two screens are better than one:
    http://www.Microsoft.com/athome/organization/twomonitors.aspx

    Guided Help: Setup dual monitor is easy in Windows 7:
    http://support.Microsoft.com/kb/976064

    I hope this helps.

  • Windows XP starts with a black screen and hangs for two minutes before the end of the boot process.

    Original title: Windows xp slow at startup delayed to the office after you download the updated April 8,2011

    First time after updating, would start then black screen can see the cursor then took 20 minutes before Office input... now does the same thing but just a few minutes. What happens all started after the recent update April 8... something about a NET update? any IDE how to fix?

    Hi kaeli,.

    ·         Have you checked the problem in safe mode?

    Step 1: Try to start in safe mode to see if you can start fine.

    Step 2: If he is able to start fine then try try perform a clean boot to normal mode to check whether a third-party program is causing the problem.

    How to configure Windows XP to start in a "clean boot" State

    You can also read the following article to resolve the problems on the issue.

    Perform a clean boot to determine if background programs interfere with your game or program.

    Note: Make sure that you put the computer to a Normal startup once you are finished.

    See also:

    Computer stops responding with a black screen when you start Windows XP

  • After the updates of windows, the computer stops responding with a black screen at startup of the system

    Original title: Windows XP does not start after the update, no error message

    Has made no changes to the system, but the last thing that happened was an update of Windows security on stop.

    Now when I boot, the BIOS p.o.s.t. shows good HDs, good DVD-Rom, RAM, but Windows never starts, goes just a black screen, HDs are not accessed.

    -F8 does nothing, can't use the last known good Config or Mode safe

    -Change boot order in the BIOS to boot from the Windows XP DVD, hoping to get the recovery console, but the same thing: black screen, no attempt to spin-up DVD or HDs.

    -Removal of mobo battery to reset the CMOS, no joy.

    -Checked and re checked all connections inside.

    -Stripped devices and added one at a time, no joy.

    -Traded-in an old video card in case it was difficult to generate the higher res gfx, no joy.

    I was construction/upgrade / repair my own PC for 3 decades and can usually solve the problem and fix it myself, but this one me completely baffled.

    Any suggestions?

    Hi Cougarific,

    We recommend that you repair your Windows installation in according to method 2 of this article and check the result.
    See computer stops responding with a black screen when you start Windows XP

    Note: When you perform a repair installation, it restores the current installation of Windows XP to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows XP disc.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error message: Windows could not open possibly due to a hardware or software upgrade with a black screen and white on Windows XP starts.

    Original title: suddenly Windows XP does not open

    After using the computer someday, he would not start the next time I lit. Windows tried to start but failed and went to a black and white screen saying windows could not open possibly due to a hardware or software upgrade and invites me to try opening windows normally, safe mode, using the last well-known congig, etc... Every choice has ended up doing the same thing, windows tries to start and end up back in the black and white screen.

    Hi Brian,.

    1. you receive messages or error codes?

    2. did you of recent changes on the system?

    You can read the following article and check if it helps.

    Computer stops responding with a black screen when you start Windows XP

    Black screen on startup

    Hope this information is useful.

  • I am trying to reinstall vista on another laptop and when I get to the last step (end Installation...) it stops, about 70% of the way through. Now what? I tried to repeat the process about 6 times now!

    I am trying to reinstall vista on another laptop and when I get to the last step (end Installation...) it stops, about 70% of the way through.  Now what? I tried to repeat the process about 6 times now!

    Sorry for the confusion.  I must be useless to English.

    Forget the two laptops.
    I have a problem with a laptop that I tell you all (the Inspiron 1720).
    The disc that I use is labeled as a Windows Vista reinstall disk and provided with the computer when I bought it.  I'm not trying to use it on another computer.

    Reference Dell it is a problem with a process of recovery of Windows and, therefore, a problem of Microsoft.

    See you soon

    Problems with the Dell restore process, contact Dell.
    Dell wrote their recovery process and provided you with this DVD, NOT Microsoft...

    It is their software.

    Ask them for a different recovery DVDs.

    You say that the hard drive has failed.

    He could have more than just tough that failed.
    You can have other hardware issues.

    Hardware issues are beyond the scope of these Forums.

    Good luck with Dell.

    See you soon. Mick Murphy - Microsoft partner

  • How can I turn off wireless and bluetooth via the bios?

    "How to turn off the Wi - Fi in bios maps?

               

    I have a laptop Toshiba and Windows 7.

    Some specifications are necessary for me to work on a remote network. Bluetooth and Belarc test still does not work and I get the message"wireless cards must be disabled in the bios. »

    Without thread is DISABLED in the BIOS, also, I went to the network and the Internet and chose WIRELESS DISABLED ON HARD WIRED CONNECT and network cards, I DISABLED it. Also, I went to the network and sharing Center and changed the settings of the adapter to DISABLE.

    Wireless Configuration Utility > Broadcom Wireless Utility > "No currently no wireless available and active devices."

    Bluetooth is UNINSTALLED

    What else can I possibly? I would appreciate a solution.

    Thank you

    GVautour

    Hello

    Thanks for posting your query in Microsoft Community.

    You want to turn off wireless and Bluetooth via the BIOS, I suggest you ask to contact the manufacturer of the computer for that.

    Please do not hesitate to post, if you face problems with Windows in the future, we will be happy to help you.

  • Automatic updates program turned out impossible to turn it on, with error message "site has encountered a problem and cannot display the page you are trying to view.

    Original title: Auto updates

    My automatic updates program is disabled.  When I try to turn it on, I get this message "the site has encountered a problem and cannot display the page you are trying to view.  Automatic updates forever, why was off and why he now won't come back?

    Bill T

    E-mail address is removed from the privacy *.

    Hi Bill,

    This problem can be caused if the automatic updates service may be missing in the Services snap-in.

    1. is the Service Pack 3 installed on your computer?

    2. what anti-virus software you use in your computer?

    Follow the steps below:

    Method 1:

    To resolve this issue, follow these steps:

    1. Click Start, click run, type explore, and then click OK.
    2. Look for the following folder:

    %windir%\System32\inf

    Note The %windir%\System32 placeholder represents the path of the WINDOWS System folder. Typically, C:\WINDOWS is the path of the WINDOWS System folder.

    The inf folder is a hidden folder. To view the inf folder, follow these steps:

    a. on the Tools menu, click on Folder Optionsand then click the view tab.

    b. in the list of Advanced settings , click to display the hidden files and folders under hidden files and folders.

    c. click applyand then click OK.

    3. double-click on the inf folder, right-click in theand then click install.

    4. click on Browse. Look for, and then click the \ServicePackFiles\i386 %windir%\System32folder if the following conditions are met:

    • You install Windows XP SP3 from a CD Windows XP SP3 which included as part of the basic installation of SP3.
    • You have downloaded and installed Windows XP SP3 from the Microsoft Web site.
    • Windows XP SP3 was included with the computer.

    Note If the files from the Service Pack folder is not present on the computer, you can copy the files from a Windows XP SP3 slipstreamed installation CD.

    5. click OK to copy the files.

    6. change the setting on the computer to not display the hidden files and folders. To do this, follow these steps:

    1. On the Tools menu, click Folder Options, and then click the view tab.
    2. In the list of Advanced settings , click show not the hidden files and folders under hidden files and folders.
    3. Click applyand then click OK.

    7 restart the computer and check.

    Method 2:

    Follow the steps in the link below.

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update:

    http://support.Microsoft.com/kb/883614

    For reference:

    How to configure and use automatic updates in Windows:

    http://support.Microsoft.com/kb/306525

     

    If you need further assistance on this topic, let know us and we will be happy to help you.

  • I click 'Update Express' and get [error number: 0 x 80070424] the website has encountered a problem and cannot display the page you are trying to view

    My laptop using Windows XP. I regularly update Windows, once a month. However, when I try to update Windows now, I get looks like this: "[error number: 0 x 80070424] the website has encountered a problem and cannot display the page you are trying to view" I

    Hi LarrySpessert,

    You did it of any material changes or software on the computer before this problem?

    This problem occurs if a service that is required for Windows Update or Microsoft Update is not registered.

    You can follow this link & check if the problem persists.

    Error message when you use Microsoft Update or Windows Update Web sites to install updates: 0 x 80070424

    Hope the helps of information.
    Please post back and we do know.

  • Since then, when I start the computer, it goes through a few stages starting and then ends with a black screen with a cursor flashing at the top.

    I left by mistake a USB in the port when I restarted my computer (Windows 7).

    Since then, when I start the computer, it goes through a few stages starting and then ends with a black screen with a cursor flashing at the top.

    If I press ESC during startup and access the start menu, something marked WED... is highlighted and I press on enter and it starts normally.

    How can I get Windows 7 to do a normal boot without having to access the Boot Menu each time?

    Thank you.

    Tried that, but it did not work.  Finally got and IT guy come and it took him 3 1/2 hours to repair.

    Need a bootable floppy which has then repairs itself.

    Lesson learned.  Have an available for each computer startup disk.

  • Running older Acrobat Pro 9 on laptop v.  It crashed.  I do not have access to inactivate.  Have a new laptop and have taken the serial number when he asks the trial version.  He rejects as it is an outdated version.  Called service and they

    Running older Acrobat Pro 9 on laptop v.  It crashed.  I do not have access to inactivate.  Have a new laptop and have taken the serial number when he asks the trial version.  He rejects as it is an outdated version.  Called service and they continue to direct me to the cat «get help»  I only stay 7 days before the crashes of the trial version and would like to help.  Without having to spend $400 for a new product.

    Just before installing the new Acrobat without buying it. Your serial number will only be for 9.0.  And there will be no support, it was long after the end of life. Use your original disks.

  • I have toshiba laptop and I have the product key and I do not know what windows is I can find it with the product key

    I have toshiba laptop and I have the product key and I do not know what windows is I can find it with the product key or any body help, I can't use it

    You must order a set of recovery disc for the computer from the manufacturer - this will install the appropriate drivers for your system automatically, as well as packaged applications.

    If you have not formatted the disk (or replaced) existing partition recovery may still be present - see your manual for details.

    It is possible to download Vista - see here for more details - http://www.heidoc.net/joomla/technology-science/microsoft/57-windows-vista-direct-download-links -, but note that it is not a simple process!

  • Windows Update does not work after you reinstall Windows XP SP3, get error: "the site has encountered a problem and cannot display the page you are trying to view.

    Original title: cannot run Windows Update

    I just reinstall my Windows XP and SP3, but I can't run Windows Update and gives me the following error message:

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    For self-help options:

    To support options:

    Can someone help me please?  Thank you.

    I just reinstall my Windows XP and SP3, but I can't run Windows Update and gives me the following error message:

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    For self-help options:

    To support options:

    Can someone help me please?  Thank you.

    [1] select start > run > wuaucpl.cpl > disable automatic updates > apply (if the setting is changed) > OK

    To disable the horse notification that appears in the status bar on automatic updates is turned off.

    Go to start > Control Panel > Security Center > resources > change the way Security Center alerts me > uncheck automatic updates

    [2] manually download the full install for IE8 exe and install IE8 and refuses to download updates at the time of the installation of IE8

    http://www.Microsoft.com/en-us/download/Internet-Explorer-8-details.aspx

    [3] manually download and install the latest cumulative security for IE8 update and restart the computer before

    visit windows update via the shortened link in your Start menu.

    When you have Win XP SP3 and IE8, it will be the necessary file recommend you download and save the file in the folder, and then double-click on and run the executable file from there.

    http://download.Microsoft.com/download/1/9/A/19A6AC47-9EA0-455F-B918-A44D25B5304C/IE8-WindowsXP-KB2898785-x86-enu.exe

    Restart after installing IE8 cumulative security update.  It should restart when installation is complete.

    [4] now to connect to windows update manually through your browser using the shortcut in the start menu link.  Ignore the warnings, recommendations to turn on automatic updates.

    Report back please on the status and please report problems with error codes. Thank you.

    Recommend you not install MSE but rather install a free antivirus like Avast or AVG.

    Recommend also you do not install Windows Search 4.0 these programs not to live pleasantly on most XP machines and cause CPU excessive loading unpredictable and inconveniently sometimes interfering with the usual ability to XP if not to multitask without problems.  Also recommend you only install Firefox is a browser much better than IE8 that will not work even at many Web sites.

  • Cannot upgrade to SP3 after a fresh install of XP. Gets the error while accessing the Windows Update page: "the site has encountered a problem and cannot display the page you are trying view."

    Original title: install SP3

    I did a clean install of xp with sp2, hear automatic updates.  After 3 days sp3 has not downloaded, computer at the time of the update. Cannot load an update site download also constantly message "the website has encountered a problem and cannot display the page you are trying to view.  I tried options suggest they also get the same message or fail to load.

    I did a clean install of xp with sp2, hear automatic updates.  After 3 days sp3 has not downloaded, computer at the time of the update. Cannot load an update site download also constantly message "the website has encountered a problem and cannot display the page you are trying to view.  I tried options suggest they also get the same message or fail to load.

    Just install Windows XP SP3 manually...

    Before do you - make sure you have restored all the way back to Internet Explorer 6 * and * all your drivers for hardware devices are the latest version of each of the web pages by the hardware manufacturer (Microsoft did not your hardware - to be of course checked manually for the most recent driver by visiting the Web pages or the manufacturers yourself and find the latest driver for any model device (s) you have - map) motherboard chipset video, audio, network, etc.)

    Get SP3 (manually) and save it to your desktop. (There's a link here.) [You are a COMPUTER professional for now.]

    Install it.

    Then restart at least a couple of times for a few minutes between each restart.

    Download at least Internet Explorer 7 (if it is not Internet Explorer 8).

    Install it.

    Reset.

    Now, try to get the updates through the normal web page (http://windowsupdate.microsoft.com/) and see how much more you can get (100 +) and keep checking until you no longer have.

    Back - let everyone know if it worked for you.

  • Try to update the getting help «site Web has encountered a problem and cannot display the page you are trying to see...» ', what I did wrong?

    Finished the OS reinstall with no NTFS file system prob., installation of drivers, installed antivirus, go to install updates of the system and the message "the website has encountered a problem and cannot display the page you are trying to see.". Improved IE 6 to 8 without problem. still getting the same message. need advice...

    Windows Update no longer works if you do not have windows xp sp3 installed. You can download and install from the link below. First of all, you must return all the way back to IE6 before installing SP3. If you do not, you can not remove IE 8 to a future if you must.

    Windows XP SP3.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

    Ignore warnings about the professionals and the network installation. Restart your computer after installation and revisit WU to get the latest critical updates.

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