Turns off my screen itself as well as the program I think (I don't know what the music also stops for example), I then turn on the PC and turn it on again

I recently had the graphic card replaced as was a blurry screen and also added more memory, since then the screen turns off when he wants to, it does not matter if I am using excel or Internet

Hello Sandie01,

Thank you for your message.  You need to maybe go to the website of your graphics card manufacturer and download the latest driver for your computer.  In many cases, the driver that is used from the CD you received with your card is not the most recent available.
Please let us know if this or help to solve this problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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