TX don't hotsync with XP Pro

Having problems with a TX that I bought for my wife the year last for Christmas.  Unit of will not hotsync... and hasn't for months.  Have tried all the items listed in article id: 2630 nothing helps.  You have uninstalled thus not palm desktop and reinstalled.  My Tx is detected and listed in the hardware Manager when you plug it in (I use a usb cable in a well known port) and disappears when unplug you the unit.  The tone which lets you know that the usb device is detected as well.  By pressing the hotsync button is not showing the hotsync window... I only hear the tone of my handheld and see "UserID" displayed on the handheld during the hotsync process and "the connection between your device and the desktop could not be established. Error if please check your configuration and try again. ». Local - cable/dock is selected in the Pocket and hotsync manager.  All this happened when the discs that I got my data is dead and I couldn't synchronize.  So I have, at some point, the TX actually timing out of my network... which worked well.  But now it's back to not sync at all.  I spent more time on synchronization of this device that the construction of my last computer!  Whereas hard reset but don't want to lose more data.  Thanks for any help!

OK... finally able to hotsync over network and via USB cable.  Had to set the port speed to 9600 by article ID #1409 com... He took off and was able to synchronize without any problem... network synchronize now also works too.  Will this affect my sync speed?  I was wondering why he would not automatically negotiate and choose the right speed on its own!

Message relates to: Palm TX

Tags: HP Tablets

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