U2414H, grainy and flickers

Hello

I connect to my laptop to a Dell U2414H monitor through docking station and the monitor suddenly got too grainy and started to blink. I downloaded a video of him on youtube.

URL - https://youtu.be/Q9U8jI18APY

I opened a screen simple Notepad in this video.

Some further clarification

1. the problem exists with all laptops I tried to connect (these laptops used to work properly in the past)

2 the laptop screen is very well and so I don't think that this should be a graphics card problem

3. I tried to do a factory reset for the monitor - no improvement

4. I did a self test - I am able to see these grains and glitters even during the self-test. (not connected to any laptop / no cable connected to the monitor)

5. I did a diagnostic integrated - I followed the instructions in the user manual. I could see everything the user manual said I would see (red, blue, etc., filters, then the screen with the text). But all of the screens were grainy and twinkle, as mentioned in the previous steps.

6. I tried hang on to the top of the screen, with different energy sources

7. I've tried different types of input sources.

None of the above had no effect on the grainy screen.

Can you please let me know if I'm missing something, and if there is a known workaround for this problem?

Please let me know if you need any other details about me.

Thank you

Vignesh

Get it exchanged.

Tags: Dell Peripherals

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