Unable to access Extreme Cruzer 16 GB USB 3.0

Strange thing happened to my Cruzer. When I attach to USB port I hear this sound characteristic that something is plugged. In Device Manager, it seems almost instantly. But when I open my computer most of the time I don't see anything. When my Cruzer decides to appear in my computer after a few tries I can't open it. Windows displays 0 kb or shows nothing. I am also unable to format it or access to disk management. Same HDD Low Level Format can not access. I tried on several PCs with different OS. Result is the same.

Any ideas or is this a lost cause? I bought it 5 months ago

Windows displays 0 kb or shows nothing.

I am also unable to format it or access to disk management.

Same HDD Low Level Format can not access.

I tried on several PCs with different OS. Result is the same.

Looks like you've tried everything PiotrLolo.  I hope you have files saved somewhere.  The good news is because it is new it is under warranty and can be replaced free of charge for free.  See this link for return.

http://KB.SanDisk.com/app/answers/detail/A_ID/5232/~/return-material-authorization-(ARM) - process

Tags: SanDisk Products

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