Unable to activate Adobe 9 on a second PC
Hello
Adobe 9 has been installed on a PC (PC1), which was crushed, I was never able to deactivate the license. I reinstalled Adobe 9 on a second PC (PC2) without any problem in November 2012. Now, I need to install it on a 3rd PC (PC3). I disabled my license on the PC2, but when I paste and copy it to PC3, I get an error message saying "serial number" not valid.
What should I do?
Thank you very much!
Nathalie
Hi Nathalie,.
Please make sure you use the right serial number for the correct version of the software. The serial No. Acrobat 9 Pro and Standard is different.
In the case where it is correct, then please follow the steps mentioned in the Doc KB: http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Kind regards
Rave
Tags: Acrobat
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