Unable to connect on the Microsoft account using computer

Hi all

Assistance required mentioned above mentioned the issue. I'm unable to login when I use desktop but the password works fine when I use other media.

Can someone help me

Hello

Thank you for visiting Microsoft Community.

According to the description, I understand that you are facing problems by connecting to your Microsoft Account. I will certainly help you to question.

I would like to know some information:

(1) you also receive error message when you try to connect to your account?

(2) have you tried to reset your password?

Also, I suggest you to refer to the link below and check if it helps:

http://Windows.Microsoft.com/en-GB/Windows/sign-in-cant

For more information, you can also check out the link below:

http://Windows.Microsoft.com/en-GB/Windows-8/passwords-in-Windows-8-FAQ

Hope this information helps.

Thank you to provide us with the information to look for more on this subject and to better understand the issue and we will be happy to offer our help.

Sincerely,

Ankit Rajput

Tags: Windows

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