Unable to connect. Please Try Again Later.
After having used it without a problem for a few weeks, I get this error when I try to log into the client offline AIR "Failed to Connect. Please Try Again Later ". I'm on Mac OS X 10.6.8. I tried the following:
- Reset my Adobe ID password
- Connected to the online customer to ensure that the work of my login - that works very well
- Tried different WiFi hotspots to make sure it isn't a firewall problem
- Tried to reinstall the client
- Delete all files in/Users/my login/Application Support / Adobe / AIR / ELS / *.
Any suggestions?
Kind regards.
Hello
Once you delete all files /Users/my login/Application Support / Adobe / AIR / ELS / *, your connection offline does not work anyway.
Please try now, if you do not work in offline mode, which has not been synchronized to the servers of history still:
- Connect to a wifi hot spot with no firewall.
- Given that you have deleted /Users/my login/Application Support / Adobe / AIR / ELS / * and I assumed you were offline , last time, you will now need to rename the following file / Users/my login/Library/Preferences/com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 to any random folder name.
- Application story now open and connect, it will record in online mode.
- Once all the scripts turns green, you can go offline and check if your connection offline works very well.
Thank you
Rous
Adobe story team
Tags: Adobe Story
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