Unable to connect. Please Try Again Later.

After having used it without a problem for a few weeks, I get this error when I try to log into the client offline AIR "Failed to Connect. Please Try Again Later ". I'm on Mac OS X 10.6.8. I tried the following:

  • Reset my Adobe ID password
  • Connected to the online customer to ensure that the work of my login - that works very well
  • Tried different WiFi hotspots to make sure it isn't a firewall problem
  • Tried to reinstall the client
  • Delete all files in/Users/my login/Application Support / Adobe / AIR / ELS / *.

Any suggestions?

Kind regards.

Hello

Once you delete all files /Users/my login/Application Support / Adobe / AIR / ELS / *, your connection offline does not work anyway.

Please try now, if you do not work in offline mode, which has not been synchronized to the servers of history still:

  • Connect to a wifi hot spot with no firewall.
  • Given that you have deleted /Users/my login/Application Support / Adobe / AIR / ELS / * and I assumed you were offline , last time, you will now need to rename the following file / Users/my login/Library/Preferences/com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 to any random folder name.
  • Application story now open and connect, it will record in online mode.
  • Once all the scripts turns green, you can go offline and check if your connection offline works very well.

Thank you

Rous

Adobe story team

Tags: Adobe Story

Similar Questions

Maybe you are looking for