Unable to connect to the e-mail from Comcast, although able to link to other sites.
Hello
I have a Vista Toshiba L655-race-
I'm able to connect to my e-mail from Xfinity/Comcast although I am still able to access my gmail, hotmail, etc.
I defragmented, bike electric and cleaned cache. I used IE and Chrome. Scanned for Trojan or virus (clean) horses.
I have disabled firewall, empty my DNS, and I am still unable to connect.
A comcast tech walked me through a few ideas, but we have failed.
Any ideas before considering hitting geeks check it for something else?
Thanks in advance.
See you soon,.
~ S ~
If you access your Comcast account via webmail, and you have these problems, you may need to have someone to watch. If you are trying to access via Windows Mail, then try to access webmail and see if it works.
Steve
Tags: Windows
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