not sure why I'm unable to connect to the sympatico e-mail.
I downloaded a test online to Proveit and was required to download it from the Explorer, but normally, I go through firefox.
Now I have difficulties to Sympatico.
Hi JacquelineLichty,
I understand that after downloading online test of Proveit via Internet explore, that you can not connect to email Sympatico. Please let me know if I'm wrong.
I can imagine how disappointing it is when we are unable to connect to the e-mail.
(1) what browser do you use for the Sympatico e-mail signature?
(2) that you get an error message while connecting to Sympatico e-mail?
(3) you are able to access other Web sites or e-mail accounts?
Let us perform the following methods and check if it helps to solve the problem.
Method 1: Try to run Internet Explorer mode without modules and check to see if the same problem happens.
Here is the link:
http://Windows.Microsoft.com/en-us/Windows7/Internet-Explorer-Add-ons-frequently-asked-questions
Method 2: Use compatibility view in Internet Explorer
Try to open the Web site in compatibility view and verify if you are able to sign in the email.
http://Windows.Microsoft.com/en-us/Internet-Explorer/use-compatibility-view#IE=IE-9
Method 3: Cannot access some Web sites in Internet Explorer
http://support.Microsoft.com/kb/967897
Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.
Reference:--
The problems of access to webmail using Internet Explorer
http://support.Microsoft.com/kb/2483955
If the problem is specific to the Sympatico email account, I suggest you to contact the Sympatico Support for any further assistance.
It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.
Tags: Windows
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