Unable to create point of system restore, System Image & System Repair Disk

Hello

I'm on HP Pavilion dv6 notebook, Windows 7 Edition home premium, (Intel core i7, [email protected] Ghz) CPU, RAM (4.00 GB).

2 days back, I installed kaspersky IPSec 2016.

After installation of this I started to experience different startup issues as initially I wasn't able to open the application (word, excel) Microsoft, infact I wasn't able to work on any application, even could not shut my system.

today when I started my system again to check again the question that I was surprised to see that I could access my Microsoft & other applications.

As a preventive measure, now I want to do system restore, disk image point & system repair disk but unfortunately, I am not able to do this.

Here are the problems I face to create above.

1 system restore point - specified error as ' restore point could not be created for the following reason: a volume shadow copy service component has encountered an unexpected error. " Check the event log applications for more information (0 x 80042302)

2. System Image disc - error indicated as "Windows cannot find device backup on this computer. A volume shadow copy service component has encountered an unexpected error. Check the event log applications for more information (0 x 80042302)

3 system repair disc - of the errors illustrated as "system repair disc could not be created. The parameter is incorrect. (0 x 80070057).

Pls advise.

Thank you for the update from us.

The message you get may be caused by a corrupted system file. We offer you to perform analysis DISM that can help resolve the corruption of Windows error.

Let us know how it goes.

Kind regards.

Tags: Windows

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