Unable to download (& not only in Outlook)

My second attempt for this post & help.

For weeks now, I couldn't download vid atts in Outlook (not alone! I read told me), download & edit photos sent to me via skydrive, & worse, download any program on the internet with Windows 7 home premium.

I download ok box, but no results if I click on don't open, save or save as. the Tin invites me as if I did not order.

I am also unable to cancel & delete download said box of screen unless I completely close the prog that I work.

How do I find my download function? Help, please!

PS after questioning by Microsoft technology support to wait 2-3 hours for a reminder, IT IS NOW 3 DAYS more TÂRD & NADA!

Hi atoubi,

To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

1. what web browser do you use?

2 is the issue limited to Outlook?

3. are you able to download attachments of different e-mail program?

4 did you do changes on the computer before the show?

If you use Internet Explorer, then you can follow the suggestions below for a possible solution:

Method 1: Run the Internet Explorer performance Troubleshooter and check.

 

Open the Internet Explorer Performance Troubleshooting Utility

http://Windows.Microsoft.com/en-us/Windows7/open-the-Internet-Explorer-performance-Troubleshooter

 

Method 2: You can open Internet Explorer mode without modules and check if the problem persists.

Run Internet Explorer in "no Add-ons" mode

a. click Startand type Internet Explorer in the box to start the search.

b. click Internet Explorer (No Add-ons). Internet Explorer opens without Add-ons, toolbars, or plug-ins.

c. test Internet Explorer to verify that it works correctly.

 

Method 3: If the methods above do not help then reset the Internet Explorer settings.

Follow the steps in the KB article and check out them below if the problem persists.

How to reset Internet Explorer settings

http://support.Microsoft.com/kb/923737

 

Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

Hope this information helps. Please come back for any clarification on this or any issue of Windows. We will be happy to help you.

Tags: Windows

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