Unable to download the camera Nikon

My camera Nikon Coolpix L16/L17 will not download images to the computer.

The drive of the Software Suite has been installed and connecting to a USB port.

An error message is received which reads "brccMCtlexe has encountered a problem and needs to close...". »

The program seems to be properly installed and the camera has an ample power.

Nikon Support offers, among other options, delete this file, if it is not otherwise required, however the Windows system denied a statement to remove the file.

Is it possible and that aid - or is there a better solution?

Thanks for your help

The problem has been resolved.

I talked to the camera store expert who advised me to bypass the software and work through my computer / Scanners & cameras / L16.

The wizard performed camera download in seconds!

It sems that the Nikon software is not compatible with Windows XP.

I hope that this experience will be useful to other users of Nikon.

Tags: Windows

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