Unable to open the address book, the screen shows 'need to browser refreh', how can I do this?

System (Windows 7, HP desktop computer) works very well for many months, now cannot access to address book. Note says to refresh the browser. What I'm doing.

Reload the Web page while bypassing the cache using one of the following steps:

  • Hold down the SHIFT key and click the reload with a left click button.

OR

  • Press Ctrl + F5 or Ctrl + SHIFT + R (Windows and Linux)
  • Press command + SHIFT + R (Mac)

Let us know if this solves the problems you are having.

Tags: Firefox

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