"Unable to open the illustration."
Hello
I can't open my Illustrator file. I recorded it at 17:06. Shortly after, maybe only 10 minutes away, he just unresponsive so I left it alone to wait outside. When I arrived I noticed that it had itself closed and asked me to clear my Clipboard, which he always does when closing of HAVE. I hit Yes and went to reopen the case, always saved at 17:07. Whenever I try to open it, I get a pop-up message saying simply "impossible opening illustration. The file itself is barely over a large 1 MB. Any help to fix this would be greatly appreciated. I worked on this specific issue for 4 hours and really do not wait to do it again. I have CC 2015.
See program details:
Signature of the problem:
Problem event name: APPCRASH
Application name: Illustrator.exe
Application version: 19.2.1.147
Application timestamp: 56980904
Fault Module name: Illustrator.exe
Fault Module Version: 19.2.1.147
Timestamp of Module error: 56980904
Exception code: c0000005
Exception Offset: 00000000006823c 9
OS version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Information additional 1: 18A 2
More information 2: 18a2613da69f44e48ea6d029efc424cf
3 more information: e22d
Additional information 4: e22d24e28ee0027dfba8b079b50e192a
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409
If the online privacy statement is not available, please read our offline privacy statement:
C:\Windows\system32\en-US\erofflps.txt
What happens if you "place" the file was in an indesign doc?
If it allows import, you can be able to export a pdf file that can help you get back operational more quickly.
or try to open it in photoshop (which will be flat-nuke) but could help guide you to a replacement page layout more quickly...
also have you tried to copy / move the file to a new location and rename it. I had crash files before AI seems to 'learn', that he dislikes,
but rename and move it wrong by forgetting the crash...
Tags: Illustrator
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