Unable to print from the Mac Book Air (OS 10.9.2) on HP Envy 5532

Hello

I just bought a new HP Envy 5532 printer but cannot print to the device? (Wireless)

When I add the printer using 'System of preferences, Printers & Scanners etc', I get the following message:

"Unable to verify the printer on your network" unable to connect to 192.168.1.116 due to an error. You want to create the printer?

If I click on continue, he adds the printer ok, however, if I try and use it, work just sits in the print queue without actually printing.

I am able to ping and connect to the printer using http. I am almost able to scan a document so that it is directly connected via http, however, once a doc has been scanned, I am unable to 'download' or see it in reality.

It seems that network connectivity is fine, however, as I still can't really complete all print jobs.

Any suggestions would be welcome.

Thank you

J

Hi JMatt100,

Welcome to the HP forums!

I see your message you have a craving 5532 that doesn't seem to connect with your Mac running 10.9. I'm sorry to hear what is happening, but I will certainly do my best to help!

I recommend that you try power cycling your network, with the printer and the Mac. To do this, please turn the printer and the Mac off and wait until they close completely. Then pull the power cord on the router for 30 seconds. Once the router is plugged in please wait for all the lights to return to normal before you turn on the printer and the Mac back on. Once it's done see if Mac acts differently when you try to connect with envy.

If the problem persists, I would you reset your printing system (do not add the printer back immediately), and then perform a check/repair your disk permissions. Once these full please download software HP for your printer and see if you can get things working properly using the HP software.

I hope hear from you soon!

Tags: HP Printers

Similar Questions

  • hp5610: unable to print from the internet regardless of search engine

    I'm unable to print from the internet regardless of internet search engine. I ran the impression scanning hp doctor who shows no match port, I don't know what that means. What I've tried is; power off printer, internet modem and usb ports restarted, changed, cable and ethernet cable. This problem has been resolved before by switching engines, this has no effect now. Help

    Mikev

    Welcome to the community of HP @mikiev,

    I read your current and previous posts about how you can't print from the internet, and I wanted to answer you with my suggestions. I understand that you have tried to use different however search engines, try to return to my colleague's response @RnRMusicMan on the link below and try to use another web browser altogether. Again, if you use Google Chrome, try Firefox or Internet Explorer.

    If Chrome and Firefox will not print, try printing from NotePad, which is a program that is preinstalled on your system to see if the draws work from there.

    You can also try uninstalling and reinstalling Google Chrome or Firefox, whatever one you use often, to see if that helps the printing problem.

    Let me know what is happening and we can go from there!

    Good luck

  • Unable to print from the Internet using HP printer psc 1210

    Original title: hp psc 1210 printer xannot can be identified by my laptop Viao soni

    I'm unable to print from the internet. This problem has not occurred before.
    What should I do or change the setting to be able to print again.
    Thanks for your help.
    Darius

    Hi Nicolas,.

    This problem may occur if the printer driver is corrupted, outdated or incompatible.

    1. what web browser do you use?

    2. the problem occurs with all web browsers?

    3. deal with any problem while printing from the computer?

    4. do you receive any error messages? If Yes, what is the exact error message?

    Method 1:
    I suggest you try the procedure described in the article, if you are using Internet Explorer 9.

    You receive a script error and are unable to print from Internet Explorer 9
    http://support.Microsoft.com/kb/2652062

    Method 2:
    If the problem is not resolved, I suggest you try the procedure described in the article and see if it helps.

    I can't print or preview before printing a Web page in Internet Explorer
    http://support.Microsoft.com/kb/973479

    You can check the link for more information:

    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

  • set up a Brother HL2170W to print wireless for Mac book Air

    I have a Brother HL 2170W printer that is able to print wireless.  Having problems becoming it implemented.  Do not know what I do and there seems to be too many options.  Y at - it an easy way to put in place to work with my Mac book Air...

    It took me 6 years to finally make it work on Mac OS X Sierra and Win10 wireless! I used to connect to the router with the Ethernet cable.

    FORGET what brother can offer about the installation, they make unnecessary difficult.

    1. first of all use your connection Ethernet (printer with router) and mark the IP address of the printer: 192.XXX. XX. XX

    2. use any browser, type the IP address in the search bar and press return.

    3. you will be to set up printer Web page, allowing you to make changes: SSID, WAP2 password, etc.

    You will need administrator access to change settings: user: admin password: access (can also be found in 'Help')

    Better to download and install the BRM clear admin tool to find the new IP when a wireless connection for the changes to come.

    The Mac automatically finds the printer and driver.

    Good luck.

  • OfficeJet 6000 computer connected to windows 7. Unable to print from the laptop Windows XP

    Printer connected by USB to the Windows 7 desktop.  Printing is fine.  I have two computers on the same network of working group, file sharing is allowed.  My laptop detects the printer on the network, but there is apparently a driver problem.  The disc supplied with the printer will only install on XP and Vista, so downloaded the drivers for the new office of windows 7.  I either get a message "Failed to print" or "the handle is invalid."  When I tried to connect to the printer via the network of sharing and tried to open it, I was told that the wrong drivers were located on the server.  He had the air of a file with *. INF.  Do I have the wrong drivers on the desktop or do I need to install the drivers on the laptop?  I never had this problem with my old Vista desktop.

    Hello.  Finally, I was able to install additional drivers for XP on the server computer and can now print from the laptop.  Thanks for the help!

  • photsmart 6525: unable to print from the photo tray

    I changed the photo tray settings and selected the format of photo paper and all, but it will still print from the photo tray. I loaded the HP 5 x 7 advanced photo paper in the photo albums tray and emptied the lower tray, but it just says: I have more paper.  Help, please!

    jessicazadd

    Welcome to the Community Forum of HP.

    Maybe for this printer model, the Photo tray only wants to print on 4 X 6 photo paper.

    The printer will allow you to place the 5 X 7 Photo paper in the lower status bar / hand and printed after setting printing preferences?

    References:

    Printing preferences - Windows and Mac

    Print - five methods: Creations Photos, Windows, Word, Paint Photo Viewer, HP connected

    E-all-in-one printer, HP Photosmart 6525 range

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    My answer-click accept as Solution to help others find answers.

  • How to print from the mac pro to 7520

    I try to print from the ProBook Mac to my all-in-one printer from HP 7520. I don't want to use USB or WiFi. How do I configure that?

    Hi Beverly,.

    Please specify.

    If you want to use a wireless connection without using a wireless router... that can be done using the HP wireless Direct featured that create a wireless network, hosted by the printer itself:

    1. On the printer control panel, press the wireless icon ( ).

  • Why am I unable to print from the web with Firefox (my favorite browser) and it market with IE?

    Hi, thanks for your time! I have problems printing from FireFox. I use PayPal for print shipping label (I sell on Ebay) and he's a few weeks that I have to use IE to print from the Internet. Nothing is printing from Firefox. And since it is my browser FAVORITE, it's boring. I have the latest Java, reinstalled my drivers (uninstall and install fees). I've tried everything I can think of, but nothing seems to work. Update Java, reinstalled drivers for my Epson Styllus NX215, change USB port, cleared cookies and all things... It works with Internet Explorer. I have to use Internet explorer to print from the Internet... Can you help me to not use IE anymore?

    (o) thank you.

    I use a computer MDG with an Intel CoreI7, with Windows 7 Home premium (64-bit) SP1, 8 GB of ram

    Thank you very much, I already did. It didn't work... the problem is solved by uni at a standstill and re-install Firefox. (the update does not work).

    Thanks anyway
    Stephan.

  • Unable to print from the web?

    I can print my documents, but you cannot print from the web.

    Not sure if this has anything to do with a recent update on my pc on the Bluetooth... but other than that have had the printer for a while and no problem at all.

    So totally flumixed.  I made the print and scan that says everything is fine and prints a page of test without any problem.  But if I go on the web and try to print anything, it will not work.

    I have windows 7 and use chrome for web

    Any suggestions? Thank you

    Thank you very much for this information.

    Yes, if you can print from Internet Explorer, but not Google Chrome, there is an issue with Chrome. You can try to uninstall Google Chrome on your computer. Please follow this document here.

    Now you can install Google Chrome on your computer by following this document here.  When you print a Web page, press Ctrl + P on your keyboard. You will be able to get an overview of the page, set printer and base page settings prior to printing. Please follow this document here to help you. Make sure that the destination is set to your printer (4500 envy). If this is not the case, and then click Modify.

    Please post your results again!

  • Unable to print from the guest account

    I have 5 PC's set up, the HP versions all the same.  All are running Win 7 Home Premium.  One of them, I can't print from the guest account.  I can print fine to the account Admin

    The printer is a network HP 1505N printer.

    I checked the Security tab & permissions - everyone is put to PRINT.  The printer appears in the list, but you cannot print to it (the "print" button is grayed out).

    I tried to remove and reinstall.

    If I'm going to troubleshoot the printer, I get "year error occurred while troubleshooting."

    The only AV/Firewall program running is Microsoft Security Essentials.

    Still, this is only a single 1 PC 5.  Help, please!

    Screenshots:
    http://imgur.com/yq9uY.PNG
    http://imgur.com/3r0z7.PNG

    Hi docsmody,

    Please see the following link for a post with a similar problem and the possible difficulty:

    http://social.technet.Microsoft.com/forums/en-us/itprovistaprinting/thread/8e7c5cec-697d-4c12-a7cf-ad8920edf67a

    I hope this helps!

    Debra
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Unable to print from the web... allows to print from notepad or wordpad since

    Well Firefox using more than a year with a Lexmark printer. Switched to an Epson printer yesterday and used the Epson install disk by following the instructions. Tried to print 2 different elements of the internet tonight and got a msg that the printer cannot communicate with the PC. Called Epson which had me a test print om Notepad and print it out. Print very well. Epson said it isn't a problem with the printer, but rather a conflict with Internet Explorer (which I use is any more). Can advise you. The Epson has by default in my control panel and I unplugged then replugged my USB cable, the printer power cable and restarted my PC.

    Bob please remove your E-mail address, we spam bots that cruse forums, looking for things like that. Also what starts here ends here, if others have this issue and the answer is not here that it is not very useful.

     Removing printer:
    

    Disconnect the printer from your computer. Click 'Start' and open "devices and printers". Here, you will find your printer. Right-click on the icon and tell "remove hardware".
    When the printer is removed, restart Windows and make sure that the printer is not available.
    At this point, plug the printer back in and turn it on Win7 must track a driver to make it work. Remember that the word 'works' Win7 found a driver and installed, it does not mean that it is the biggest driver.

     Epson is one of the original designers of printers I would be shocked if they did not have the driver you need right on the Web. That being said, that is where Win7 would receive the driver. BUT Win7 is going to pull from a pool of drivers based on what they get back from pinging your printer, they will pull what is said to work by the printer builder, it would be up to the printer builder to keep the pool up to date.
    
     So once you are up and running you may want to go to Epson and search that out. The proper Epson driver may give you options Win7 won't know about.
    
  • HP 4630 all-in-one: install hp4630... print wireless from iPad... Unable to print from the laptop? All ideas

    Installed new hp4630 printer all in one... can print wireless from my iPad, but I can't print from my laptop?
    Recently upgraded to windows 10. Any ideas? I'm not very computer.

    Hello Tommyboy2,

    Welcome to the HP Forums.

    I see that you experience a problem when you try to print from your computer.

    Have you installed the software/driver for Windows 10?  If this isn't the case, please click on the following link for the e-all-in-one HP Officejet 4630 Printer series full feature software and drivers.

    Please let me know if you see messages or error codes on your computer or printer when you try to print.

    Thanks for your time.

    See you soon,.

  • Unable to print from the internet explore 10

    I have a XPS L502X with Windows 7.  I have upgraded to Internet Explorer 10 and now I can't print from Web sites page of the preview before printing.  My printer is a Dell AIO966.  I'd appreciate the help.

    Tom Blanco,

    In addition to what DELL-Sandeep P said, try to read these articles...

    You cannot print or print preview Web pages in Internet Explorer on Windows Vista or Windows 7

    You may not print or display the print preview of a Web page in Internet Explorer 9 (May also work for IE10)

    Some sites Web may not behave as expected in Internet Explorer

    Rick

  • Unable to print from the second printer shared user account.

    I have a new computer laptop windows 7, connected via a WiFi router to host the desktop in Vista and an HP photosmart printer.  The laptop is set up for two users and all the options of sharing files & printers, including auto detects, etc...  The admisistrator can print via the wireless network, but the second user cannot.  When troubleshooting and attepmting to find and add a printer for the second user, the error message 0 x 00000002 displayed after it says that it cannot find the printer.

    Check out these 3 sites, they should be able to give you all the information you need to solve your error message 0 x 00000002.

    http://www.zolved.com/Synapse/view_content/22774/Error_code___0x00000002_Windows_could_not_load_device_compat

    http://pcsupport.about.com/od/findbyerrormessage/a/stop0x00000002.htm

    http://www.windowsxpregistrycleaner.com/Windows-Vista-error-code-0x00000002.html

    I hope this helps!

    Brett M.
    Windows outreach team

  • BlackBerry Smartphones unable to dial from the phone book for blackberry storm

    Hi all

    I've just activated a storm BB via BES and the user is faced with this common problem

    When using the phone book to call, it shows error: we cannot dial this number, please, try again. This is the case for international numbers and the, but when he composed it manually by dials the number it works without any problem. Not sure if anyone has experienced this problem and fixed it.

    Any advice will be appreciated.

    Thank you.

    Look smart dialing options in the phone dial screen > Menu > Options > smart dialing and see if all the settings are correct for the device and the geographic location of the user.

Maybe you are looking for

  • Where can I find my installed addons?

    I recently decided to take the plunge and have installed two addons but, unfortunately, I can't find one of them on toolbars in my Firefox, including the bar of the addon. I thought that they would be automatically added to one or the other of the ba

  • string table

    The input string is abc = 4, def = 5. I would like to string array of production with abc and def elements. delete the number including the equal sign... For this I used string table spread sheet and the format used % [^ = d *]. Any suggestions?

  • videos of cyber criminals

    I AM THE VICTIM OF A CYBERCRIMINAL POST MY PHOTOS AND VIDEO ON YOUTUBE How he removed?

  • Bring back the taskbar to the bottom of the screen

    original title: the task bar are in place Hello My taskbar is rose to the top How to make it down as it should thank you

  • What is no. 45092 Messege?

    There is a Message: our records the number of times you can activate windows with this product key has been exceeded. Please enter a different product key.