Unable to start the first Pro CC
Hey all! Last night I took Adobe sales on creative cloud, and most of the time all downloaded smoothly. However, when I try to open the first Pro CC I get the loading icon, and then Windows appears with a message 'Adobe Premiere Pro CC has stopped working' and prompts me to close it. This problem does not occur with any other software CC that I downloaded, only with the first. I tried to restart but it did not help anything.
Googling this issue didn't come with a lot of help either, so I was hoping to get solved here. I use a laptop Windows 7 MSI, Core i7 and map of 660 M from nVidia. The question closest to you, I found that someone else had, they should update their ATI drivers, but I have not seen all the information on this cause a problem with nVidia.
I really want to understand this one. Thanks for any help!
Hi Pete_St01,
Sorry to hear about this. You may have a video card dual setup and need to update the drivers intel, see if this link helps: http://www.intel.com/p/en_US/support/detect
If not, check out this forum post solutions, others have found: http://forums.adobe.com/thread/1235582
Thank you
Kevin
Tags: Premiere
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XXJR2013XX wrote:
Wanted: The best free tutorials online to learn the first Pro CC for beginners (no experience) edit. Please post links. Thanks, JR
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