Why can not start the first Pro CC?

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  Best way to uninstall an application CC use CC Cleaner App from Adobe tool...

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

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• I can't download the first pro of the trial. Can anyone help?

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  Premiere Pro only works on the 64-bit computer. Please find the tech specs: http://www.adobe.com/nz/products/premiere/tech-specs.html.

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  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

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  I have subscribed to a trial subscription.  I think I downloaded successfully the first pro - there is at least one message on the initial screen of .saying what he is up to date.  However, there is no place here after the Premiere Pro icon where you can click to open, as shown in the tutorials.  What I am doing wrong?

  This is the reason why you are unable to start. First pro is compatible with 64-bit computers only.

  You can check the link for more details below:

  https://helpx.Adobe.com/Premiere-Pro/system-requirements.html

  Note:

  If the processor is 64-bit, and if you had installed 32 bit OS, format it and install 64 bit OS.

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• I can't open the first pro cc

  I have download the free 30 day of Premiere pro CC track but now somehow I can not find the window where open to try it.

  Thanks for your help.

  Hi mamamia35,

  Welcome to the forums.

  Thanks for mentioning the operating system you are using.

  For Windows 7, you can go start > all programs and check for first Pro CC or simply search for it by start > search programs and files.

  For MAC, go to, Applications folder > first Pro CC and open the application

  Kind regards

  Vinay

• I have a new computer.  How can I reinstall the first Pro?

  I have a new computer.  How can I reinstall the Premier Pro?

  [double post removed by mod]

  You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  -except, now more direct http://prodesigntools.com/adobe-cc-no-more-direct-download-links.html

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I can not install the first and open it. It is said it is up to date, but there is no option OPEN as with other programs

  

  Hi Babybear,

  Also, you should be able to open the first Pro CS6 via the Start Menu or by double-clicking on Premiere Pro icon in the creative cloud application. Open the button does not appear after the initial installation.

  Best,

  -Dave

• Animation animate edge does not start the first time I load the page. But the second time.

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• Unable to start the first Pro CC

  Hey all!  Last night I took Adobe sales on creative cloud, and most of the time all downloaded smoothly.  However, when I try to open the first Pro CC I get the loading icon, and then Windows appears with a message 'Adobe Premiere Pro CC has stopped working' and prompts me to close it.  This problem does not occur with any other software CC that I downloaded, only with the first.  I tried to restart but it did not help anything.

  Googling this issue didn't come with a lot of help either, so I was hoping to get solved here.  I use a laptop Windows 7 MSI, Core i7 and map of 660 M from nVidia.  The question closest to you, I found that someone else had, they should update their ATI drivers, but I have not seen all the information on this cause a problem with nVidia.

  I really want to understand this one.  Thanks for any help!

  Hi Pete_St01,

  Sorry to hear about this. You may have a video card dual setup and need to update the drivers intel, see if this link helps: http://www.intel.com/p/en_US/support/detect

  If not, check out this forum post solutions, others have found: http://forums.adobe.com/thread/1235582

  Thank you

  Kevin