Unable to update to Android 4.0

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  Post edited by: cstrand_apple
  Added pictures and corrected typos

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  Hi guys,.

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  then click on install and enter my password,.

  THEN...

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  The phone and Apple Watch and iPhone are fully charged.

  Watch is on charge while I attempt it.

  I'm also on the wifi while I attempt it.

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  Hello iSwaad,

  Welcome to the communities of Apple Support!

  If you are unable to update watch OS 3, turn on the wireless router/modem to re-establish a connection to the internet.  Then follow the steps in the resource below.  I've highlighted the key here information.  Click on the link for more details.

  Update the software on your Apple Watch

  If you need help updating

  Try the following steps:

  1. Make sure your Apple Watch connects to its charger.
  2. Restart your Apple Watch. Hold down the side button until you see off the power, then drag the slider. To turn on your watch, press and hold the side button.
  3. Restart your iPhone matched. Press on and press and hold the sleep/wake button until the Red slider appears, and then drag the slider. To turn your iPhone, press and hold the sleep/wake button.
  4. Try to start updating again.

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  Rerecently when I tried to update an app, I got this message that says "there is a problem of billing with previous purchase a family member." Ask the family Organizer to update their billing information. We do not know what to do. My husband can download apps and updating, but I can't. I should mention that we were virgins iPhone until 2 weeks ago. We signed up for family and I are the beginning of the 90-day trial period.

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  First of all, welcome to the iPhone family! Looks like you are unable to update your applications because of this message indicates that there was a billing issue. The following article offers some steps on how to solve the problems with payment in iTunes on your computer:

  Pay an outstanding balance on the iTunes Store

  If your payment method was declined, update your billing information. You may need to use a different payment method. When you update your billing information, do not forget to check these things:

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  When you connect to the iTunes Store

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  2. Update your payment information. You can use one of these payment methods.
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  You can pay your balance by following these steps:

  1. Click purchase on the message history. You can see the outstanding balance on your purchase history. Your purchase history will display your most recent purchases first. To view the details of any purchase, click on the arrow to the left of the order date.
  
  
• Click Info or compensation of billing. If you do not store credit, you won't have the ability to click on pay.
  • If click you on pay, you can use your credit to pay your balance.
  • If you click on billing information, you can update your payment information. You can use one of these payment methods.
• Click done. If your payment is declined, iTunes will warn you.

Thank you for reaching out to the communities of Apple Support.

Kind regards.

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