Unable to update to the latest version
Currently, I have the version 0.5.16.16 xD and love it!
I noticed that there is an update which has posted September 26 (version 0.5.22). I checked the updates, and it says I have the latest version.
However, it doesn't have the new features listed (control lock ratio, zoom on selection, preview live on devices).
Is there anything I can do to force and up-to-date? Any thoughts?
Thanks in advance for any help.
Thank you elainecc.
I uninstalled XD my computer (the first time I kept the preferences) and when he returned, I always said 5.16.16. The update came across an error.
So I uninstalled for the second time, this time by deleting the saved preferences. After the re - install he did come up with a new version automatically (0.5.22.8). I was ok with screw up my preferences saved, but I can't say the same for others.
about who it has installed, our IT has installed the first version. I'm not familiar with the way they did (logged as admin, then installed for my vs user logged in as me and installed for me). They have also installed other CC apps like photoshop, Illustrator, InDesign and Dreamweaver. I'll keep an eye now for these last and let you know if I have similar problems (certainly don't want to trash the preferences)
Thank you for your support and anyone who helped you behind the scenes. 10 out of 10 on service to the customer for me!
-Frank
Tags: Adobe XD
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