Unable to use Photoshop or Illustrator on Mac.

Creative cloud is the worst software I have ever had from Adobe (and I'll go back to Illustrator 88). It constantly crashes with a spinning ball. I lost hours and hours trying to work. I plan to remove CC and dating back to CS6 or 5.5. I should get a refund! Totally disgusted, in addition, whenever I restart I get a message saying I need to recharge creative cloud (app menu bar that never works). Thus, we waste another 5 minutes. I use a mac (once your single platform, which apparently do not give a shit about more) running the latest version of El Capitan. I tried the plugin "fix" months ago.

May I know if you tried steps below once?

N ° 1)

Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

(Applications > Utiliites)

Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

Step 2)

Trash Adobe Creative cloud folder from Applications as well.

Step 3)


(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

~/Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater and OOBE.

Step 4)

(1) right-click on the icon in the Finder, then select 'Go - To' folder.

(2) you will get a text box, type in the following command and then press the 'return '.

/ Library

(3) then navigate to Application Support > Adobe.

Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

Step 5)

Click on the link below and download & run the cleaning of Adobe tool:

Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

Step 6)

Click on the link below and download Adobe Application Manager and install the same:

http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.

Once the update is complete. He shud launch Adobe Creative Cloud app.

Tags: Adobe

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