I have a license of creative cloud in design and I use a no cloud of photoshop 5.5 version. I only have photoshop installed and works on both computers. When I connect to internet I can't use photoshop on my main computer. Maybe it's that I had

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• Hey, I want to reset the memory of my Mac, but I don't know if I'll be able to re - install my Adobe Creative Suite 6 Design and high end web. How would I know if I can install it again after formatting my Mac? Thank you

  Hey, I want to format the memory of my Mac, but I don't know if I'll be able to re - install my Adobe Creative Suite 6 Design and high end web. How would I know if I can install it again after formatting my Mac? Thank you

  Please see this link:

  Download Creative Suite 6 applications

  I hope this helps.

  Concerning

  Megha Rawat

• If I buy a cancellable for creative cloud for photoshop, all my comper users can use the software, or just me?

  I am interested in buying a subscription to creative cloud for Photoshop for my desktop computer at home. If I download Photoshop under my Adobe ID, can all the users (my husband) on my computer use the software under a single subscription or software/subscription is only good for me?

  Hello

  You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Hope this helps!

• Hello, today I bought the creative cloud Acrobat (photoshop/Lightroom). I bought the 1 year license! And now I can't opn Photoshop because Photoshop said: Test is on buy a license key! And in Lightroom: performance 30 days! Have not now what I shoul pleas

  Hello, today I bought the creative cloud Acrobat (photoshop/Lightroom). I bought the 1 year license! And now I can't open Photoshop because Photoshop said: Test is on buy a license key! And in Lightroom: performance 30 days! I don't know what I have to do please help me!

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Nice day. I already have a Creative Cloud for Photoshop & Lightroom License, and I would buy Adobe Premiere Elements or even Pro in the same conditions. Is this possible?

  Nice day. I already have a Creative Cloud for Photoshop & Lightroom License, and I would buy Adobe Premiere Elements or even Pro in the same conditions. Is this possible? @

  CC of Lightroom and Photoshop CC are included in the subscription 'Special photographers' creative cloud for $10 per month.  There is no "special video" nothing is included in a special issue.  You can add any unique application for another $20 a month, or you can subscribe to a $50 per month for each of them.

  Elements of Prime and Photoshop Elements are both similar to the "CC" or "professional" versions, they are also very different programs.  For example, video projects made in elements of Prime Minister cannot be opened in Prime CC.  They are both marketed by selling you a license to use, not a subscription.  You can usually get the best price in the days before and after Thanksgiving.

  My personal choice is to use the package special photographers to access Lightroom and Photoshop while buying a license for the elements of the Prime Minister for my video editing.  I would prefer to have access to the first CC but, the cost is not justifiable as an amateur about doing a short project each month.  My investment of Thanksgiving sometimes yearly, in elements of Prime Minister is usually around $40.  I never got everything I want to do with the video in need of more expensive software.

  Bill

• I favor creative cloud, with photoshop, I have in the office and at work. One home is 16.1.1 and office 16.0.0 version. How can I get the Office to be updated?

  I favor creative cloud, with photoshop, I have in the office and at work. One home is 16.1.1 and office 16.0.0 version. How can I get the Office to be updated?

  Hello

  Greetings!

  As your IT team to do.

  Concerning

  Jitendra

• Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How can I uninstall the programs of the

  Hello, I have creative cloud (programms photoshop, bridge, and lightroom on a HP Pavilion pc and UN laptop.) The laptop does not work more (broken) and I ' would like to install all programs on another laptop. How do I uninstall the programs of the broken laptop and not running before installing on a new? Sincere friendships Fabian

  Hello

  If you have access to the machine, turn off Adobe CC applications by the signature of the application.

  Please see connect and disconnect to activate Cloud Creative applications

  Kind regards

  Sheena

• When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  When I got the test I deleted some things out of my computer to make sure that I had enough space. I deleted something and now photoshop or any other applications do not work. How can I solve this problem? Since then, I have now bought creative cloud

  Is there a message you get when you launch Photoshop? Please tell us which version OS are you using, try: https://helpx.adobe.com/photoshop/kb/photoshop-crash-with-faulty-module-photoshop-exe.html

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer

  I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer (iMac), it does not work and says that it is already in use? I just installed my certificates on a computer (Mac pro boo).

  What is the problem?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Also see:https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

• I just upgraded 5 c to 6 s GSM (o2). I have all new versions of itunes ob both devices. When I connect usb a message:-can't use the iphone "iphone" because he needs a newer version of itunes. Help!

  I just upgraded 5 c to 6 s GSM (o2). I have all new versions of itunes ob both devices. When I connect usb a message:-can't use the iphone "iphone" because he needs a newer version of itunes. Help!

  But you have the latest version of iTunes on your computer?

• How can I register my copy of Lightroom 5.7 with the serial number that I bought? Information system currently lists the type of license as "creative cloud."

  How can I register my copy of Lightroom 5.7 with the serial number that I bought? Information system currently lists the type of license as "creative cloud."

  I downloaded 5.7.1, he asked for a serial number, and now everything is OK. Thanks for the help.

• Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees? Thanks for your response

  Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees?

  Thanks for your response

  In addition:

  Adobe uses based on the identity of license with a technology that will not support multiple licenses of the same type on an AdobeiD.  You can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.

  Creative cloud for teams is for small and medium size organizations and is available as full a membership. Cloud creative teams is available on Adobe.com and through a global network of resellers. Learn more about Creative Cloud to teams.

  http://www.Adobe.com/creativecloud/business/teams.html

  FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

  I hope this helps.

• What are the benefits for the creative use of cloud photography plan? Can I use license of creative cloud of photography for commercial use in graphic design, such as work in istockphoto and other retail sites, graphics, illustrations, photography?

  Hello

  What are the benefits for the creative use of cloud photography plan? Can I use license of creative cloud of photography for commercial use in graphic design, such as work in istockphoto and other retail sites, graphics, illustrations, photography?

  It is a full commercial license.

  Mylenium

• If I buy 1 license of creative cloud I can open it from different workstations in the office, or is - this only accessible from 1 desktop computer?

  If I buy 1 license of creative cloud I can open it from different workstations in the office, or is - this only accessible from 1 desktop computer?

  Lmwhitfield please see Creative Cloud on 2 PCs where this subject has been discussed.  I also recommend searching the forum, because it is a common theme in the Adobe Creative Cloud forum.