Under when it is connected to Creative cloud nothing appears under the products purchased.

Similar Questions

• When I click on 'Install creative cloud' nothing happens

  I downloaded Adobe Creative installer of cloud for installation of Photoshop and Illustrator. But when I click on 'Install creative cloud' I'm invited to my username and password I entered correctly. After that, the area username password disappears and absolutely nothing takes place.

  Help, please.

  Thank you.

  Have you entered the same Mac user name and password that allows you to connect?

• When I try to uninstall creative cloud he says that the application is busy.

  I downloaded a trial version of indesign. I am a novice user and do not understand the relationship of the creative cloud in indesign. I just bought a team license and felt that I must get rid of the files indesign and existing creative cloud before you download the new (since this is now a team license). But when I try to uninstall, it won't let me because it says I have an application that depends on the creative cloud of the function. When I try to open the creative cloud, it will not be open. I assume that the request is indesign, but I am confused where to find them and open or delete indesign - I have no icon for indesign.

  As you can see, I am completely confused and need advice. I am running Windows 7.

  In this case I would advice you to Contact Customer Services where the agent can remotely on your machine and help you solve the problem.

• Cannot access the Story more when you're connected to creative cloud

  Hello

  I opened free story of my creative cloud dashboard. Up to the top of the screen, there is a button called upgrade which I guess will allow me to open Story more.

  But when I click on it it goes to the store where I wonder if I want to buy more Adobe Story. I thought that this was part of the creative cloud and shouldn't be purchased again.

  How to open and use Story more in creative cloud without the need to buy?

  Thank you, Ken, for your help.

  When I click on the Story more link on the CC apps page, I am taken to Adobe Story free https://story.adobe.com/en-us/index.html page and it seems that I am already connected. This is the same behavior as before using IE 10 on one machine Windows 8. I also found that I was unable to create a new project in IE as well.

  

  

  Having concluded that it was still not working I tried to open https://story.adobe.com/ in Chrome and it seems to work with Story more loading after I have connected to my account, so it seems that it was a browser configuration issue that caused the problem.

  Thanks again for your help.

  Concerning

  Colin

• When Adobe going to do creative cloud as affordable as the oldest buy software model?

  The monthly charge for the Creative Cloud rental software is simply too expensive to naked for most of the users. I hope that Adobe offers again updates and new versions of their software to buy again before a competing business benefits of contempt from Adobe for the customer loyalty and release their own software for sale instead of just rent at extremely high prices.

  You can't really sum up like that without knowing the customer.  The cloud is probably cheaper than the old way of doing business for people who have always updated.  Who is more expensive for is those who have not upgraded each time a new version has been released.

• I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  I subscribe to the student package and I also received a confirmation SMS saying that the sum was deducted. But when I connect through creative cloud, it shows that I'm still working on a trial version. Why is this?

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Mylenium

• What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  Francine simply connect to the internet periodically to receive updates and validate your membership.  If you have an annual membership, you can be disconnected until 99 days.  You can find more details in the help of Activation & deactivation.

  I also recommend to review CC help | Install, update, or uninstall applications which deals with the installation of setting language.

• When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  When I try to update creative cloud, I get a popup to connect, I get my Adobe password, but it does not work. I have reset my password and I tried again, but it still does not work.

  The password screen shake when you enter the password?
  If so, it asks your Mac password.

  Don't worry about file opm, Adobe recreates him when you try to connect.

• My adobe id is '< deleted by the moderator >"but when I try to connect to creative cloud it shows"< deleted by the moderator > ". so I can't connect to it. What should I do?

  

  Hello

  Please see wrong address to connect to Creative Cloud Desktop, how to pass to my e-mail?

  Hope that helps!

  Kind regards

  Sheena

• My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck. Help?

  My apps to say that I am not connected to creative cloud, but I am. I tried to delete the opm.db file and connect again, no luck.

  I had no problem with this problem until today when I rebooted my laptop to install a driver for the tablet.

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  When I go to my creative cloud application, it said that I have no internet? try it again the button does not work

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• If I buy Creative Cloud subscription should I used products only in connection or without an internet connection, I will not use this app?

  If I buy Creative Cloud subscription should I used products only in connection or without an internet connection, I will not use this app?

  Hi alperb33255764,

  You can use what you want, there is no such limitation. However when you go to cloud service based like loading or sync files to your cloud storage, you need an active Internet connection.

  I recommend you see this KB doc for more information on creative cloud: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html

  Kind regards

  Rahul

• I'm working on the end of Vista this message comes when I tried to download creative cloud: "the operating system you are using is no longer supported by InDesign.» See you to the minimum required pour full list of

  I work under Vista and this message comes when I tried to download creative cloud: "the operating system you are using is no longer supported by InDesign.» Refer to the minimum requirements for a complete list of the supported platforms. "How can I do install creative cloud and use Indesign?

  Thank you

  Hi Laurent,.

  Please refer to the data sheet below:

  System requirements | Creative cloud

  Kind regards

  Sheena

• I am not able to connect to creative cloud.

  I get a message that I disconnected when I try to connect to creative cloud.  I ran IMSLibReplacer.exe but that did not help. I'm running Windows 64.

  OK, I spoke with the Technical Support of Adobe, and here's what they told me, it works for me. FINALLY! Do it:

  1. notifier AAM updates, Adobe ARM, creative cloud, coresync, CEF helpdesk, CEPservicemanager, helps creative cloud, AdobeCrash Deamon

  2 finish above process in the Task Manager.

  3. now open run window by clicking on the Windows key + R

  4. type %LocalAppData% and click on enter.

  5. navigate to the folder Adobe and OOBE.

  6. Please delete file Opm in OOBE folder.

  7. run CC desktop app and see if you can connect.

  If you can't see the Apps, follow these steps:

  1. click on the gear in the top right of the Internet Explorer icon. (even if not using Internet Explorer as your browser)

  2. Select Internet Options.

  3. in the 'Connections' tab, select 'LAN' settings.

  4. Once you click "LAN" settings, you will be able to view the LAN settings box.

  5. in the LAN settings box, check the "automatically detect settings".

  "6 then"uncheck"all the other boxes as" configuration Script auto use ","Use a proxy server,"proxy server"

  Save it and then try to connect to the desktop CC application.

• Cannot connect in Creative Cloud Desktop

  Howdy! User of short-lived, first calling time, blah, blah.

  I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.

  I have:

  1. Uninstalled and re-uploaded and re-installed.
  2. I tried to use Adobe Creative Tool Cleaner (CTACC) cloud.
     1. As the instructions contained in this file delimit: first of all, I uninstalled Desktop. Then I downloaded and opened CTACC. However, I could not clean - because it was not in the list - because I had uninstalled.
     2. Cleaning then reinstalled and tried. No joy.

  If I understand correctly, I can not connect, will expire the license on my computer and I won't be able to use these products - where I make my living.

  Please help as soon as possible.

  Thank you!

  Best,

  Ian

  p.s. - 2009 MacbookPro, 8 GB of ram, 2.8 Ghz Intel Core 2 Duo

  Very well!

  I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167

  If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:

  1. exit creative Cloud and Adobe Application Manager connection (if it is running).

  2 delete your opm.db file location:

  Windows - c:\Users\<>

  Mac -to/Users / / Library/Application Support/Adobe/OOBE/opm.db

  3 restart the connection creative cloud. You will be asked to log in again.

  It's #25 post, about 2/3 down the page.

  I consider this closed, for now.

  Thank you!