Unexpected failure when installing free trial DC Pro on Windows PC

Hi, I tried to install the free trial version of 30 days of Acrobat Pro DC on my PC with Windows 7.  It uninstalled my Acrobat Reader program so now I can't read my files.  I tried to install on three different browsers and I got the same message every time: "install Acrobat has met an unexpected failure.  Please try again.  If it continues to fail, contact Adobe technical support. "I looked in the troubleshooting instructions and have tried everything.  I even did a scan on my computer and cleaned and emptied, rebooted and tried again.  What is my next step?

Thank you very much for your answer. I have already tried these things and it still didn't work. But I continue through the Adobe website and found a link to setup for the classic version of Acrobat. Who was installing. Then I went back and installed the Acrobat Pro Dc trial version and now it works! I don't know why, but it worked.

Tags: Acrobat

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