Unidentified locked file prevents PS CS6 to open

Photoshop CS6 (64-bit / Windows 7) installed and running perfectly. During subsequent runs, I get the Windows message "cannot open a file because the file is locked, you have not permissions to access nevessary or another program is using the file. Use the 'Properties' command in Windows Explorer to unlock the file. "The message does not specify what file is locked or by whom. I run as administrator, and it is the first program that I run - only system programs should run in the background. Tried to PCMag TaskPower, which supposedly provides a list of all locked files and allows you to force a release, but could not possible just guilty ID.

Retirement of the frightener

Last updated. Just Live Chat with the final answer:

There is a corrupted file that is installed with the product. Find, delete it and PS CS6 it will rebuild properly. Here's how:

1. click the Start button, type %appdata%\microsoft\windows\sendto, and then press ENTER. This will take you to the roaming folder.

2. open the Adobe folder. You will see a folder called Adobe Photoshop CS6.

3. delete the folder Adobe Photoshop CS6.

4 PS CS6 should start now. It will rebuild the Adobe Photoshop CS6 file correctly.

It worked for me.

Tags: Photoshop

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