Uninstall/reinstall Adobe Acrobat 9 will affect already created PDFs?
I get a message that I have to uninstall and then reinstall Adobe Acrobat 9 Pro to solve a problem. Operating system. Windows 7. Problem on laptop only. No problem on the desktop. Error message states: "license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (148: 3) "if I uninstall / reinstall will this affect PDF files already created in my Docs? Is there another way?
The process with does not affect the PDF files, but I'd be concerned about record and such. If you uninstall without disabling, you may lose the second option install and need to call Adobe to reset. I try a repair first and see if that helps. The repair can be done from the control panel > programs & preferences (since apparently you cannot open Acrobat).
If you do not uninstall, do the following before you reinstall: run http://labs.adobe.com/downloads/acrobatcleaner.html and remove any left over parts of the Acrobat folder. If Acrobat is part of an installation of CS, you may check here (CS forum) for the proper way to reinstall.
If you have an upgrade, so be sure to have the SN of the previous product available.
Tags: Acrobat
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- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6,7. 5.7.1| 4.4 | 3.6
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
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Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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