Uninstalling virus snap.do

I've recently been hampered by an infection on windows 7 called snap.do and smart search bar.  I tried to uninstall it in the programs list in the Control Panel, but whenever a pop up comes windows configures the uninstallation, the pop up disappears and remains "snap.do".  Any ideas?

Hello

Do you receive an error message or error code during the uninstallation of snap.do?

Try the following and see if it helps.

Method 1:
Run the Microsoft Safety Scanner and check if that helps resolve the issue.
Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again, the data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.


Method 2:
Put the computer in a clean boot state, and then try to uninstall the snap.do of programs and features and check if it helps.

How to solve the problem by running the clean boot in Windows 7: http://support.microsoft.com/kb/929135

Note: once you have completed troubleshooting, perform the steps from step 7: to reset the computer as usual.

Tags: Windows

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