'unknown format' Kuler in Illustrator CS6 .ase files

Please help, it's so frustrating.  I; Im trying to use adobe kuler, but I have not found a way to make useful other than Facebook the darn shades!

It will not open as an .ase file in Adobe Illustrator.  I even opened the extension of the Illustrator and tried to look for my color chart (which is public) nothing works.

Someone help please?   Really, I'm terribly frustrated.  Also Kuler will not match Pantone. 

Maybe I just need to be directed to a tutorial that explains what the dickens, that this program is actually for? !!!

-Laura

To open an ASE file in Illustrator, you must open the swatches Panel in Illustrator and then load the ASE file as a library.

More information on Adobe Illustrator .ase cant open file

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