the "print.ai" file is in an unknown format and cannot be opened

I've posted before, but I really need a solution.

Out of the blue, Illustrator began to behave badly. I use creative suite 5.5 with Windows 7.

When I try to create a new file, I get the message "the file 'print.ai' is in an unknown format and cannot be opened." I accept the message and continue. After seeing the message pop up even once, I finally get to a new message "unable to create a new Illustration. The order was cancelled. »

I can open Illustrator files created previously.

I'm willing to pay for a solution!

After some trial and error, I finally got Illustrator works correctly.

I deleted the preferences file before you uninstall Illustrator. When the program is reinstalled this time, it worked.

So relieved.

Tags: Illustrator

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