unknown: printer model number missing tag

I am trying to install a printer driver on my new computer, but it lacks the tag model number of my printer. The first time I plugged the two automatic download installed for model "hp LaserJet 1300 PCL 5. The icon does not resemble my printer. The driver allows me to print, but only one copy at a time. Is it possible to find it using the product number (Q1334A) and/or the serial number? Thank you!

@LilBoda

Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

If you are not familiar with messaging private forum please click here to learn more.

Thank you
Omar

Tags: HP Printers

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