Unknown problems with my Satellite P100-221

Hello all;

My laptop Toshiba PC100-211 will not work properly and because the customer service is very far from my location, so first I want to understand if the problem is due to a software or hardware failure so decide to manage.

I've listed my observations and difficulties in list below:

(1) internet connection very slow irregular (I checked my internet connection with my friend's cell phone is ok, so the problem causes by my laptop)

(2) sometimes unreadable screen (yellow traps and sometimes mathematical identical symbols as radical, @,...) in this case the message that windows cannot start no t properly appeared, and then I have to start my laptop in safe mode.

(3) 4 months ago when I connected to the internet, found the connection problem with the sound as chick chick and I couldn't type the address because the default address is hide constantly and appear and can not select it (now I don't have this problem)

(4) sometimes the system hung with black screen and no action and I have no chance with the exception of the removal of the battery and restart the computer.
In this case if I leave it for a long time all of a sudden irregular noise out.

I used my laptop recovery CD but still I am facing this problem. I'm not sure that I have to reinstall new windows for my laptop (because of the message) or it is a hardware problem (graphics card, modem,...) I have called Toshiba customer service (3 hours driving from my place) and they informed me that they will check and if they find any hardware problem, that they cannot do anything because we bought in the Middle East and we now live in K.L, East Asia!

Hello

I find your model of laptop Satellite P100-211 and not PC100-211.
Is this good? The model number is placed at the bottom of the unit you can check it again.

With regard to the unique points:

(1) what connection are you using? WLan or LAN?
You said its hollow; how little it is? You have values? Have you contacted your ISP that provides access to the internet?

If you are using WLan, then you should try to update the BIOS and the WLan card driver in many cases, it helps to settle such questions

(2) possibly it of a question of Windows operating system, if you need safe mode.
Maybe a new installation of the OS would be useful to know what causes this problem.

(3), it s really hard to say what s this might be or what caused this problem but it this issue is no longer seen so don t be worried ;)

(4) as I recommended in the point 1) trying to update BIOS and perhaps a graphics card driver.
Check if it helps.

See you soon

Tags: Toshiba

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