Unknown software exception

Shutdown, sleep or wake from sleep, the following message is displayed.  I did notice of all applications that do not work...

The unknown software exception (0xc0000005) occurred in the application at location 0x044870d5

With the help of Dell Inspiron 1545 under Vista Home Premium sp2

Hello

1 I want to erase the General corruption and repair/replace damaged/missing system files:

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

===========================

2nd - two methods and you may need to work between the two:

1.

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685

Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).

How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

A quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.

--------------------------------------------------------------------

Tools that should help you:

Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

Autoruns - free - see what programs are configured so that it starts automatically when your system
boots and you login. Autoruns shows you the full list of registry and file locations where
applications can configure Auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

There are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Startup Type
(Registry/Startup folder), Command - Line String, the product name, file Version, company name,.
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.html

There are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.html

Window Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.asp

Many excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/

===========================

2.

Check the settings (BIOS/CMOS) that you can start and ensure that this suite of lan, Wake on modem
and similar are not enabled.

Shoot sleep problems - hibernation
http://www.computerperformance.co.UK/Vista/vista_hibernate.htm

How to solve a problem of Mode for Vista and find a Solution
http://www.Vistax64.com/tutorials/63567-power-options-sleep-mode-problems.html

How to enable and disable Hibernation - you can try to disable and re-enable the it. http://www.Vistax64.com/tutorials/165508-hibernation-enable-disable.html

How to restore the default power in Vista (and then go back and change as you wish)
http://www.Vistax64.com/tutorials/198047-power-plan-restore-default-settings.html

How to troubleshoot performance problems with sleep, hibernation and resume in Windows Vista
http://support.Microsoft.com/kb/950686

Panel configuration-Device Manager - look at the settings for the WiFi network card power management,
Modem and other devices. (Double click on the device and the power management tab)

All the default power plans and then set them as you wish.

I hope this helps.

Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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