unsubscribe Indesign, cannot.

I have purchahed Adobe InDesign on a monthly plan, under the impression that I could cancel the plan at any time, as I do not need the system for so long. Now, I'm unable to cancel the subscription, as promised. When I offer the "Cancel subscription" button I get a pop up to check the subscription fees, etc. and a tp button contact customer support. I clicked on that to communicate with the support to cancel, but the button to Chat DOES DO NOT WORK. And according to all THE guides I have read through, clicking on 'Cancel subscription' SHOULD bring up a menu to affirm my reason for leaving and then I should just be able to choose an and he had to cancel my plan RIGHT THEN AND THERE.

Please, I beg you. I don't want to pay for a service that I did not need long term, when I bought it assuming I could return it once I had finished.

If you wish to cancel your subscription, see this link. Is that where you tried to go?

Tags: Adobe

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