Update for Windows Vista can not stuck at 0% and keeps restarting

I have a Dell laptop running Windows Vista. It keeps up-to-date and then restart. The screen is stuck at 1 of 1 update but says 0% completed. It restarts often but once it restarts, it goes back to the screen saying 1 1 0% complete. I was able retrieve the log in once and get my screen with my icons, but then it restarts again. Help, please! Don't know what to try!

Hello

Apologize for the delay in response. To resolve this problem, see the following article:

http://support.Microsoft.com/kb/2700567

Warning: Before you perform an upgrade in-place, you must be prepared for the worst scenarios that led to your existing data on your computer being deleted. These data include data personal, settings, information about the hardware and software drivers. In case of a worst case scenario, you may have to reinstall all the programs. Make sure that you back up personal data to disks or other external storage devices before performing an upgrade on the spot.

I hope this helps. Back to us for assistance.

Tags: Windows

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