Update graphics card that went wrong; Need help.

Let me first, I the a6700f desktop model.

Here's my problem... There is a month that I bought a graphics card for my computer, the NVIDIA GeForce 8400GS 512 MB DDR2 PCI Express graphics card, link below:

http://www.BestBuy.com/site/olspage.jsp?skuId=8990407&type=product&ID=1218007083381

. It was great to work on my computer, and I liked the fact that I can play higher quality video and games on my computer, which could barely handle with the 6150 it comes with. It worked fine for about 2 days, when my friend told me that he had the 8600 model given to him by his cousin, but because it was a PCI Express model, it has failed on its motherboard. So he let me try, because it was the card I have established originally to get (but the Best Buy had not).

I pulled the 8400 which worked very well and replaced it with the 8600. When I turned on the computer later, the monitor never displays anything. I could hear the music start and everything, so I know that it was running; However, the monitor shows nothing. So I turned off has released the 8600 and then tried the 8400. Even if it was working fine before trying the 8600, the monitor wouldn't read something with her. I thought it would be the monitor that was just straight up, so I tried another. The same problem. I then looked online and saw some article talks about food that may be too low because the amount required for the 8600 was 300w, exactly what my computer. So, I went to Best Buy and bought a 450w power supply and tried with that. Still did not work. I thought it could be the graphics card, so I returned it and got the same exact model, just a new. Still did not work. I even reformatted my entire computer to the settings it had when I bought it, and nothing has worked. I tried to clean my computer, searching for scratches and haven't found anything.

The only way that the monitor has worked has been without any graphics in it (just the 6150) he built). I've been turned off to repair, because I know in general how to solve small problems like that, even if I can't know all the technical terms for computers (I'm more a guy who recognizes the parts and what they do).

If someone knows a solution that I have not yet tried, please let me know about it so I can give it a shot and no waste of money do repaired and it have to be a simple solution.

----

Additional information:

I bought this computer some time in February this year, so it is still fairly new. However, I don't have the receipt so that it doesn't matter where, so I don't think I'm able to do anything with the warranty on it. I have also heard people that they do not cover damage of upgrades (don't know if it of true or not). Is there a way I can still make them fix it, or just get it replaced?

Message edited by Luckybucket on 01/06/2009 19:42

The pci-e slot is damaged and I suspect that this has been done when you were installing the 8600. It is not too difficult for the location on the motherboard with static damage physically or a force applied the wrong angle. HP will simply not provide a warranty if you have haveis a computer that cannot be used with the integrated graphics card or maybe (shudder) a simple pci card video.

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