Update of late order status

Hi all

Is there a way to update an order status, and then delay the email to the customer for a certain number of days or hours?

I am doing it is because 3 days after an order has been sent my client wants an email automatically go to the client asking if everything is ok with their purchase etc...

I can only think of doing it through 'order status '.

My client at this point will change an order of "Dispatched" but they won't come back 3 days later a update again for a newly created State, I did called "Post delivery Check".

Just to see if anyone has any ideas for me?

Thank you

Clark

Hi Clark

Order status change will automatically trigger email notification. Unfortunately there is no option to set a date when this notification is triggered.

Kind regards

Silviu,

Tags: Business Catalyst

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